Job Description

INTERNAL/EXTERNAL JOB POSTING #25-17

Full-Time Senior People and Culture Specialist

Position Type:

Full-Time Position; 35 hours/week

Contract:

Full Time, Permanent

Location: (Hybrid: Remote & Office): 4 Industrial Rd, Bolton

Deadline to Apply:

October 17th, 2025

What we offer:

Competitive Salary aligned with industry benchmarks A generous RRSP contribution plan A Comprehensive health, vision, dental, life, AD&D and long-term disability (LTD) insurance coverage for employees and their families. Paid vacation leave and Paid sick days. A flexible hybrid work schedule that encourages productivity and accommodates work-from-home arrangements.

Position Summary:

Caledon Community Services (CCS) is undergoing a multi-year People & Culture transformation. The Sr. People & Culture Specialist will play a critical role in delivering key strategic initiatives while supporting the overall function of the HR department. This is a non-managerial role designed for a senior HR professional with expertise in systems, analytics, DEIA, employee relations, and talent acquisition.

Key Responsibilities

Talent Acquisition & Employer Branding:

Support the full recruitment efforts for high-priority and specialized roles across the agency when needed. Develop sourcing strategies and build partnerships with universities, colleges, and associations to attract diverse talent. Help with hiring volunteers and coordinate recruitment campaigns for staff and volunteers. Ensure the implementation of inclusive hiring practices across all touchpoints of the recruitment cycle.

HRIS & Systems Implementation

Support the configuration, testing, and rollout of the UKG Ready HRIS and Learning Management System (LMS). Ensure data accuracy, employee profile completeness, and smooth integration of systems with other platforms. Collaborate with IT and vendors to address issues and ensure system enhancements align with user needs.

Job Architecture & Compensation Support:

Contribute to compensation evaluation, and benchmarking. Ensure pay practices are equitable and market-informed. Maintain up-to-date job documentation in the HRIS and support the annual review of job levels and bands. Support rollout of CCS's pay-for-performance model by aligning compensation actions to performance outcomes.

Performance & Growth Framework

Coordinate the biannual performance cycle including goal setting, mid-year reviews, and year-end evaluations. Support calibration sessions and help managers analyze and interpret performance data. Facilitate discussions that result in actionable development plans and succession planning insights.

Employee Relations & Compliance

Serve as a first point of contact for complex employee relations matters including conflict resolution, investigations, and formal documentation. Participate in staff investigation meetings and draft disciplinary letters, performance improvement plans (PIPs), and provide guidance to managers on compliance matters. Ensure HR policies are up-to-date and reflect legal, ethical, and organizational standards.

Benefits Administration & Payroll Coordination

Coordinate employee benefits including enrollment, changes, and termination with third-party providers. Provide support to employees navigating benefit claims, disability leaves, and insurance applications. Collaborate with Finance & Infrastructure team on payroll/HR integration, reconciliation, and projects.

Culture, DEIA & Engagement

Contribute to the development and execution of CCS's Diversity, Equity, Inclusion & Accessibility (DEIA) strategy. Coordinate and facilitate inclusive workshops, lunch-and-learns, and wellness activities. Lead the culture community group and serve as an advocate for inclusive practices in HR processes and organizational communication.

Learning & Succession Support

Coordinate and track training across all levels using the Learning Management System. Track engagement, survey feedback, and competency growth to inform content adjustments. Support the succession planning process by capturing progress and readiness of internal candidates.

HR Analytics & Reporting

Develop and monitor key HR KPIs related to turnover, engagement, performance, and DEIA. Create and distribute monthly dashboards to leadership, highlighting trends and opportunities for intervention. Ensure data accuracy, provide insights through storytelling, and make recommendations to improve workforce outcomes.

Joint Health & Safety Committee (JHSC)

Conduct workplace inspections, report hazards, and support corrective actions with operational teams. Track and report workplace incidents and ensure follow-up for health and safety compliance. Support HR's adherence to Accreditation Standards and contribute to quality improvement initiatives.

Qualifications & Competencies

Education & Experience

Bachelor's degree in Human Resources or related field. CHRP designation or active candidacy required. 5-7 years of progressive HR generalist experience, preferably in a nonprofit or multi-program organization. Familiarity with HRIS and LMS platforms (UKG Ready and similar preferred).

Core Competencies

Strategic thinking and detail orientation. Strong data literacy and analytical capabilities. Strong interpersonal and inclusive communication skills. Ability to work across teams and lead without authority. Organizational, time management and work prioritization skills Strong and effective interpersonal skills Attention to detail and accuracy of information to draft job-related documentation and to communicate effectively via email and correspondence.

Overview:

Within our own community service locations, Peel Living buildings, and throughout the entirety of the Town of Caledon, Caledon Community Services (CCS) is helping shape the future of a caring and engaged Caledon community. Our programs address community needs in a uniquely challenging and increasingly diverse GTA community. CCS is home to Caledon's only accessible transportation program, the Exchange Community Hub that includes food support and a range of activities, the Caledon Specialist Clinic, and personal support services for seniors. We offer settlement services and language classes for newcomers and comprehensive employment services for job seekers and local businesses. We provide paid training programs for Caledon youth and exciting internships and volunteer opportunities. The breadth of our services makes for compelling opportunities to attract new friends and raise support for our work.

Learn more at ccs4u.org.

Interested applicants can apply by forwarding an updated resume and cover letter via e-mail to

recruit@ccs4u.org

by the deadline. Please cite competition

#25-17.

We thank all applicants for their interest but will only be contacting those selected to attend an interview. CCS is an equal opportunity employer encouraging applications from qualified individuals from diverse groups including Indigenous peoples, visible minorities, persons with disabilities, persons of all sexual orientation or gender identity and other grounds identified under the Ontario Human Rights Code. CCS will provide information and/or accommodation pertaining to this job posting and/or the recruitment process in an accessible manner upon request.

Job Type: Full-time

Pay: $62,000.00-$68,000.00 per year

Work Location: In person