Job Description

As a recognized leader in emergency communications, E-Comm is an organization that provides first responders and the public with critical life-safety services in communities across British Columbia. Our people are passionate about their work and public safety, and we are looking for someone to join our team who shares that same spirit of collaboration and wants to contribute to our vision of safer communities in British Columbia through excellence in public safety communication.At E-Comm 9-1-1, we are committed to building a diverse and inclusive workforce that represents the many communities that we proudly serve.OUR VALUESRESPECT | ACCOUNTABILITY | INTEGRITY | SERVICE | COLLABORATIONWe are seeking a Senior Network Specialist to join our highly technical Network Services team. If you have experience with Software Defined Networking (SDN, SD-WAN), Firewalls, large-scale MPLS networks, Cloud networks and BGP routing we want to hear from you.Reporting to the Supervisor, Network Services, the Senior Network Specialist will be responsible for designing, deploying, and managing secure and scalable network environments. In this role, you will analyze performance and perform capacity planning and fine tuning on networks such as MPLS, SD-WAN, Cloud Connectivity, VPN and Voice over IP. As a Senior Network specialist, you will recommend standards, procedures, configurations and enhancements to our On-Prem and Cloud networks, whilst coordinating the planning and implementation of network and connectivity design.In addition, we are looking for someone who can assist with designing, planning and developing security standards for systems and networks, as well as the enterprise\'s security architecture between various mission critical systems.To be successful in this role, you will be a creative thinker, with the tenacity to get to the root cause of problems. Your advanced communication skills will be critical as you translate business needs into technical requirements.This is no ordinary network job! This is an opportunity to be part of a team that provides critical networking services, allowing our 911 operators to do their job: helping to save lives and protect property. We are responsible for a wide range of technologies so there is always a new challenge technically to keep you interested and engaged, particularly as we move forward with our Next Generation 911 project.Note: Paid after hours on-call monitoring is required on a rotational basis; there is also the opportunity for paid overtime.What you\'ll need:

• Completion of a university degree in computer science technology or related discipline and considerable experience in network design and implementation or an equivalent combination of training and experience
• Cisco Certified Network Professional (CCNP Data Center and/or CCNP Enterprise) designation is a requirement (CCIE is highly desirable)
• Cisco Certified Network Professional (CCNP Security) designation is highly desirable
• 3+ years of experience with cloud networking concepts and technologies (AWS or Azure)
• ITIL Foundation v3 or later accreditation is also preferred
• Up to date knowledge of new technologies, best practices, trends and developments in the networking field
• Demonstrated experience providing third level incident support and root cause analysis for problems affecting the performance of assigned systems
• Ability to provides technical guidance and mentoring to junior staff engaged in the design and maintenance of the network

What we offer:

• Meaningful work - work with a sense of purpose, supporting the public and first-responders
• Competitive salary with comprehensive extended health and dental benefits
• Generous vacation plan
• Hybrid working arrangements
• Earned Time Off - eligibility to participate in our Accumulated Time-Off Program
• Pension - we are members of the Municipal Pension Plan, a defined benefits fund
• Career development - we are supportive in developing your skills while pursuing your career at E-Comm

Security Requirements:As a condition of employment at E-Comm, the required Police Security Clearance applicable to the position must be acquired and maintained. This is a process carried out by our law enforcement partner agencies, facilitated by E-Comm. The minimum residency in Canada to qualify for this position, as established by our law enforcement partner agencies, is five [5] years.To qualify for this process, a candidate may either be a Canadian Permanent Resident [PR] or Canadian Citizens. We regret any candidates under Student, Visitor, or Work Visas are not eligible for consideration.Vaccination Requirements: E-Comm 911 has a vaccination policy that is currently suspended. However, should the policy be reinstated, it will be a requirement for all current and future employees.JOB DETAILS:

• Number of positions: Two
• Wage/Salary: P4 $120,369 - $150,467
• Job status: Regular Full-Time
• Hours of work: Monday to Friday, 40 hours per week
• Employee Group: Exempt
• Department: Technology Services
• Location: Burnaby/Hybrid
• Closing date for applications: June 28, 2024 @ 11.59pm

We are committed to accommodating persons with disabilities during the recruitment process and we will provide reasonable accommodations as requested. If you require assistance or accommodation due to a disability please email

E-Comm 9-1-1