Job Description

Senior Network Engineer
Designated office:
Eastlink
6080 Young Street
Halifax, NS
This position is:
On-site - working all 5 days per week in the Office
Eastlink is a family owned, entrepreneurial and innovative company headquartered in Halifax, Nova Scotia. We take great pride in being a leader in delivering creative competitive, customer focused telecommunications solutions, and connecting our customers to the things and people that matter most. Serving a customer base across seven provinces, our advanced solutions include Internet, Mobile, TV, Telephone, Security and Automation, Data Communications, and exclusive locally produced programming on Eastlink Community TV.
We embrace diversity, inclusion, equity, and accessibility throughout all levels of the organization and encourage members of equity groups to self-identify during the application process.
This position can be based in one of our Ontario offices, Delta BC office, St. John's office, Charlottetown PE office, or Halifax, NS office. As a member of the IP Engineering team, the Network Administrator III will be responsible for providing expert-level support and administration for our Managed Enterprise customer networks. This role requires a deep understanding of complex network architectures and the ability to manage and maintain a diverse range of enterprise/service provider networking and security technologies.
The Network Administrator III will be a key player in ensuring the stability, performance, and security of our customer networks. This role will involve advanced troubleshooting, configuration, implementation, and automation of network devices, with a primary focus on PaloAlto, Cisco/Juniper routing, Cisco Catalyst Center, Cisco ISE, and Meraki solutions.
Key responsibilities:

• Design, configure, and implement complex network solutions for Managed Enterprise customers, utilizing best in class solutions from PaloAlto, Cisco, Juniper, and Meraki.
• Provide advanced troubleshooting and resolution for complex network issues, ensuring minimal disruption to customer services.
• Manage and maintain the health and performance of customer networks, including proactive monitoring and performance optimization.
• Develop and implement network automation processes using tools such as Ansible.
• Configure and maintain network security devices, ensuring adherence to security best practices.
• Develop and maintain comprehensive network documentation, including configurations, diagrams, and operational procedures.
• Collaborate with cross-functional teams to support network projects and initiatives.
• Assist with network security incidents, investigations, and root-cause analysis.
• Provide mentorship and technical guidance to junior network administrators.

Skills & Qualifications:

• A minimum of 10 years' experience in enterprise/service provider networking.
• Bachelor's degree in computer science, Masters of Internetworking, or related field, or equivalent work experience.
• Extensive experience with PaloAlto firewalls, Cisco routers, Cisco DNA Center, Cisco ISE, Juniper networks, and Meraki.
• Strong understanding of network protocols, routing, switching, and security principles.
• Experience with network automation tools such as Ansible.
• Proficiency in a Linux environment.
• Ability to manage multiple projects and priorities effectively.
• Cisco certifications (CCNP, CCIE), Palo Alto certifications (PCNSE), or Juniper certifications (JNCIE) are highly desirable.
• Experience with network monitoring and management tools.

Why Choose Eastlink?
Eastlink operates in a culture of continuous improvement through listening, learning, and adapting, which enables us to respond quickly to the evolving needs of both employees and customers. We recognize that our truly greatest competitive edge is our people and that delivering a great customer experience begins with a great employee experience. Our philosophy of developing and training our team "on the ground" not only helps to create a strong onboarding experience but also readies employees for future growth opportunities within the organization.
Get your career started with us and stay with us, your journey begins here!

Skills Required