Job Description

Senior Middleware Engineer
Technology Service Management \xe2\x80\x93 Middleware Team

Location: Toronto

Do you want to be a part of the team that launches Middleware technologies for all of Thomson Reuters? This is an exciting opportunity for someone looking to grow their career in a high-growth, collaborative team. As a member of the 24X7 Middleware Global Support team in Service Management, you will be accountable for the installation and support of mission-critical Middleware implementations that support customer facing, revenue generating applications and Corporate and Internal application implementations.

The ideal candidate will demonstrate very strong technical aptitude and hands-on experience on Middleware technologies such as IBM MQ, IBM WebSphere Application Server, Globalscape EFT, and open-source technologies such as Apache Tomcat and RabbitMQ. This is an exciting opportunity to be part of the team that launches Middleware technologies for all of Thomson Reuters.

About the Role

In this opportunity as Senior Middleware Engineer, you will:

Support the shift operation from 8 am to 5 pm Central Time

Handle and own incidents, problems, change & service requests.

Participate in Solution Designs for new Middleware deployments.

Install, configure, upgrade, and migrate different versions of software.

Partner with Infrastructure Architecture groups to define and refine the standards that guide Thomson Reuters\xe2\x80\x99 use of Middleware technologies.

Research new Middleware technologies and automation to improve operations efficiency.

Work with Middleware product vendors to troubleshoot and resolve issues with middleware software and configurations.

Advocate proactively for improvements to the Middleware standard operating model that will improve team efficiency or provide improved service to our customers.

Prepare and present high quality technical and non-technical documentation around Middleware technologies, and the standard processes used to support these technologies.

Evaluate and communicate risk as a top consideration for all actions taken on behalf of customers.

Monitor, track, review, and audit environments to ensure conformation to standards.

About You

You\xe2\x80\x99re a fit for the role of Senior Middleware Engineer if your background includes:

Undergraduate Degree in Computer Science/IT or related field.

7+ years of experience in supporting IBM WebSphere Application Server, IBM MQ on UNIX/Linux platform.

Working knowledge of J2EE concepts, standards, and technology, including servlets, JSPs, and EJBs.

Linux Shell Scripting \xe2\x80\x93 intermediate

Basic Linux/Windows Administration skills

Basic understanding of operating systems, networking, load-balancing/F5 and cloud-computing concepts.

Knowledge on other technologies such as Apache Tomcat, RabbitMQ, and Globalscape EFT is a plus.

Certifications like AWS \xe2\x80\x93 SAA or Microsoft Certified Azure Administrator would be a plus.

What\xe2\x80\x99s in it For You?

You will join our inclusive culture of world-class talent, where we are committed to your personal and professional growth through:

Hybrid Work Model: We\xe2\x80\x99ve adopted a flexible hybrid working environment for our office-based roles while delivering a seamless experience that is digitally and physically connected.

Wellbeing: Comprehensive benefit plans; flexible and supportive benefits for work-life balance: flexible vacation, two company-wide Mental Health Days Off; work from another location for up to a total of 8 weeks in a year, 4 of those weeks can be out of the country and the remaining in the country, Headspace app subscription; retirement, savings, tuition reimbursement, and employee incentive programs; resources for mental, physical, and financial wellbeing.

Culture: Globally recognized and award-winning reputation for equality, diversity and inclusion, flexibility, work-life balance, and more.

Learning & Development: LinkedIn Learning access; internal Talent Marketplace with opportunities to work on projects cross-company; Ten Thousand Coffees Thomson Reuters caf\xc3\xa9 networking.

Social Impact: Eight employee-driven Business Resource Groups; two paid volunteer days annually; Environmental, Social and Governance (ESG) initiatives for local and global impact.

Purpose Driven Work: We have a superpower that we\xe2\x80\x99ve never talked about with as much pride as we should \xe2\x80\x93 we are one of the only companies on the planet that helps its customers pursue justice, truth and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.

#LI-SS2

Do you want to be part of a team helping re-invent the way knowledge professionals work? How about a team that works every day to create a more transparent, just and inclusive future? At Thomson Reuters, we\xe2\x80\x99ve been doing just that for almost 160 years. Our industry-leading products and services include highly specialized information-enabled software and tools for legal, tax, accounting and compliance professionals combined with the world\xe2\x80\x99s most global news services \xe2\x80\x93 Reuters. We help these professionals do their jobs better, creating more time for them to focus on the things that matter most: advising, advocating, negotiating, governing and informing.

We are powered by the talents of 25,000 employees across more than 75 countries, where everyone has a chance to contribute and grow professionally in flexible work environments that celebrate diversity and inclusion. At a time when objectivity, accuracy, fairness and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward.

Accessibility

As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.

We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law.

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