Job Description

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com
Job Function:
Medical Affairs Group
Job Sub Function:
Medical Affairs
Job Category:
Scientific/Technology
All Job Posting Locations:
Toronto, Ontario, Canada
:
Chef principale, Information medicale (contrat a duree determinee de 18 mois)
Johnson & Johnson - Medecine innovante est a la recherche d'une chef principale, Information medicale pour une periode de 15 mois, a Toronto, au Canada.
Notre expertise en medecine innovante est eclairee et inspiree par les patients et c'est notre connaissance de ces patients qui alimente nos avancees scientifiques. Des visionnaires comme vous travaillent au sein d'equipes qui sauvent des vies en mettant au point les medicaments de demain.
Rejoignez-nous pour mettre au point des traitements, trouver des remedes et donner vie a la recherche, tout en defendant les patients a chaque etape du parcours.
Pour en savoir plus, consultez https://www.jnj.com/innovative-medicine
Objectif :
Le ou la chef principale, Information medicale est une experte des secteurs therapeutiques et de la connaissance des produits axee sur la clientele. Il ou elle est dotee d'une vision strategique et fait preuve d'une capacite avancee a offrir du soutien et des renseignements cliniques de grande qualite aux professionnels de la sante (PS) et aux consommateurs. Il ou elle fournit des connaissances scientifiques et interagit activement avec des equipes interservices, et participe aux initiatives et aux strategies commerciales. Il ou elle met a profit son expertise en matiere de produits et de maladies pour donner des seances de formation sur des connaissances scientifiques et sur les produits, examiner des documents medicaux et promotionnels evalues par les pairs et ceux lies a la vente afin d'en assurer l'exactitude et formuler des recommandations pour ameliorer l'efficacite du contenu. Il ou elle offre egalement du mentorat et de l'encadrement aux autres chefs, Information medicale, aux stagiaires ou aux etudiants.
Vos responsabilites seront les suivantes :

• Gerer la gamme dans l'ensemble des secteurs therapeutiques des produits promus et existants.
• Elaborer et communiquer oralement ou par ecrit des informations medicales ou scientifiques recherchees aux PS et aux consommateurs pour repondre a des demandes non sollicitees.
• Creer et tenir a jour de facon proactive des reponses scientifiques locales standard et des documents de reference novateurs.
• Elaborer et orienter la strategie d'affaires en participant activement aux reunions et aux processus therapeutiques interservices, au besoin.
• Collaborer avec les principaux partenaires externes (le cas echeant) dans la gestion des problemes lies au marche et optimiser la transmission non sollicitee d'information medicale aux clients.
• Collaborer avec des partenaires commerciaux internes sur l'elaboration, l'examen, l'approbation et la mise en oeuvre du materiel promotionnel, des presentations scientifiques, des communications de l'entreprise et des projets d'education des patients.
• Elaborer et fournir, au besoin, un soutien scientifique dans le cadre de la formation des partenaires commerciaux, y compris le Centre d'appels de l'Information medicale (CAIM), sur les connaissances propres aux maladies et aux produits, ainsi que sur les processus et les ressources de l'Information medicale.
• Reperer et signaler les evenements indesirables et les plaintes relatives aux produits pour les produits commercialises conformement aux procedures internes et aux echeanciers etablis dans les procedures operationnelles normalisees (PON).
• Fournir occasionnellement du soutien apres les heures d'ouverture pour les appels d'urgence ainsi que pour les produits existants et promus, en plus d'un soutien de secours, au besoin.

Competences exigees :
Formation :

• Baccalaureat en pharmacie, en sciences de la vie ou dans une autre profession de la sante exige. Diplome d'etudes superieures (M. Sc., M.D., Ph. D., Pharm. D.) de preference.

Experience et aptitudes :
Obligatoires :

• Au moins 2 ans d'experience pertinente dans l'industrie pharmaceutique, dans un centre d'information sur les medicaments d'un hopital ou d'une region, ou dans un milieu de soins de sante.
• Competences superieures en communication (orale et ecrite), en presentation et en gestion de projets.
• Attention exceptionnelle a l'exactitude et aux details.

Preference :

• De 4 a 5 annees d'experience dans le cadre d'un poste en information medicale.
• Solide experience clinique ou scientifique dans les domaines de l'immunologie et de l'hypertension pulmonaire.
• Connaissance pratique des logiciels pertinents (p. ex. Microsoft Office, Adobe, Salesforce, VeevaVault).
• Capacite eprouvee a fonctionner tant de facon autonome que dans le contexte d'une equipe interfonctionnelle.
• Bonne maitrise des plateformes numeriques/virtuelles courantes (p. ex. Zoom, Teams).
• Connaissance des lignes directrices et des politiques liees a la reglementation et a la conformite en matiere de soins de sante.
• Experience ou certification en gestion de projets.

Autres :

• Bilinguisme en anglais et en francais, un atout majeur.
• Deplacements < 5 % (national)

Johnson & Johnson Innovative Medicine, is recruiting for a Senior Medical Information Lead, located in Toronto, Canada, for a period of 18 months.
Our expertise in Innovative Medicine is informed and inspired by patients, whose insights fuel our science-based advancements. Visionaries like you work on teams that save lives by developing the medicines of tomorrow.
Join us in developing treatments, finding cures, and pioneering the path from lab to life while championing patients every step of the way.
Learn more at https://www.jnj.com/innovative-medicine
Purpose:
The Senior Medical Information Lead is a customer focused product knowledge and therapeutic area expert who is strategically minded and demonstrates the advanced ability to provide high-level clinical dialogue and support to healthcare professionals (HCPs) and consumers. They provide scientific insights and actively participates in cross-departmental teams, initiatives, and business strategies. They apply their product and disease expertise to conduct training sessions on scientific/product knowledge, and peer review medical and promotional materials and sales assets for accuracy and provides recommendations to improve content effectiveness. They also provide mentorship and coaching to fellow Med Info Leads, interns or students.
You will be responsible for:

• Manages cross-therapeutic portfolio of promoted and legacy products.
• Develop and deliver verbal and/or written communication of researched medical/scientific information to HCPs and consumers in response to unsolicited requests.
• Proactively develops and maintains standard local scientific responses (LSRs) and innovative assets.
• Shape and inform business strategy through active participation on cross-departmental therapeutic meetings/processes as needed
• Collaborate with key external partners (as applicable) in the management of marketplace issues as well as to optimize unsolicited medical information delivery to customers.
• Collaborate with internal business partners on the development, review, approval, and implementation of promotional material, scientific presentations, corporate communications, and patient education projects.
• Develops and delivers scientific support as required in training of business partners, including the Medical Information Contact Center (MICC), on disease and product specific knowledge and Medical Information processes and resources.
• Identify and report adverse events and product complaints for marketed products according to internal procedures and timelines established in SOPs.
• Provides occasional after-hours support for emergency calls as well as legacy and promoted products in addition to back up support as needed.

Qualifications/Requirements:
Education:

• Bachelor's degree in Pharmacy, Life Sciences or another healthcare profession required. Graduate degree (MSc, MD, PhD, PharmD) preferred.

Experience and Skills:
Required:

• A minimum of 2 years of relevant experience in the pharmaceutical industry, or, in a regional or hospital drug information centre, or in a healthcare setting.
• Advanced communication (verbal, written), presentation, and project management skills.
• Outstanding attention to accuracy and detail.

Preferred:

• 4-5 years of experience in a Medical Information role
• Strong clinical or scientific background in immunology and pulmonary hypertension
• Working knowledge of relevant software programs (e.g., Microsoft Office, Adobe, Salesforce, VeevaVault, etc.)
• Proven ability to work independently and in cross-functional team settings
• Solid understanding of common digital/virtual platforms (e.g., Zoom, Teams, etc.).
• Familiarity with regulatory and healthcare compliance guidelines/policies
• Project Management experience and/or certification

Other:

• Bilingualism in English and French is a strong asset
• Travel <5% (national)

Diversity and inclusion are central elements of the shared culture across the Johnson & Johnson Family of Companies. Attracting, developing and retaining a workforce that reflects the diversity of our customers and communities is essential to our success. We are committed to providing a respectful, inclusive and accessible work environment where all employees have the opportunity to achieve their potential.
For more information on how we support the whole health of our employees throughout their wellness, career and life journey, please visit www.careers.jnj.com.
Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.
Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants' needs. If you are an individual with a disability and would like to request an accommodation, external applicants please contact us via https://www.jnj.com/contact-us/careers, internal employees contact AskGS to be directed to your accommodation resource.

Skills Required