Job Description

You are as unique as your background, experience and point of view. Here, you\xe2\x80\x99ll be encouraged, empowered and challenged to be your best self. You\'ll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you\'ll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.

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Reporting into the Underwriting and Claims Controls Admin Team, the incumbent will be responsible for adjudication, tracking and reporting of all life claims as well as writing, updating and maintenance of all underwriting and claims practices and procedures and liaising with the corporate team as required. Additionally, the incumbent will be responsible for managing the underwriting peer review and audit program to maintain the company\xe2\x80\x99s risk discipline and adherence to the documentation standards set by the Corporate Risk Office.

What will you do?

• Adjudication of all high net worth claims business of Sun Life International (Bermuda) including reporting to various units within Sun Life International on claims results.
• Maintaining and updating the underwriting Knowledge Base on all changes to practices, processes and procedures related to underwriting and claims.
• Maintaining and updating all underwriting and claims-related forms and guides.
• Maintenance of the Standard Operating Practices for Bermuda Life business as well as claims practices and ensuring they are in-line with the Enterprise Operating Guidelines.
• Managing the underwriting peer review program; conducting semi-annual underwriting peer reviews/audits and providing feedback and direction to enable delivery of consistent excellent underwriting decisions.
• Review and approval of all new medical facilities worldwide to ensure suitability to complete medical exams and adherence to examination and lab testing requirements.
• Review and approval of all new third-party financial verifiers worldwide.
• Special projects as required.

What do you need to succeed?

• Strong organization skills and ability to continually prioritize work with ongoing changing priorities
• Strong interpersonal skills as the role requires engagement of various functions outside of underwriting and claims.
• Ability to flourish and adapt in an agile work environment
• Responsive to Client demands while demonstrating sound business judgement
• Ability to work independently while being a strong team player
• Excellent verbal and written skills
• Participation in the Underwriting and Claims Forum. These quarterly meetings may require teleconference meetings outside of regular work hours to accommodate time zones in Asia
• Independent thinker with strong decision-making skills
• Proficient in the use and management of Excel, Word and SharePoint.
• 8+ years of life insurance underwriting experience, with International experience preferred
• Completion of or working towards Fellow, Life Management Institute \xe2\x80\x93 FLMI designation and or completion of or working towards International Claims Association \xe2\x80\x93 ICA designation and/or Fellow, Academy Life Underwriting \xe2\x80\x93 FALU or willingness to do so over the next 5 years.
• Life claims experience is an asset
• Experience with complex policy ownership is an asset

What\xe2\x80\x99s in it for you?

• Trusting, diverse and inclusive working environments
• Supportive leadership who\xe2\x80\x99s focused on your success and well-being
• Continuous improvements that focus on enhancing your work and our Clients\xe2\x80\x99 experience
• Sustainability commitments to create a cleaner, more inclusive and sustainable future for our communities
• We offer a number of programs and offerings to help our Employees achieve lifetime financial security and live healthier lives

Unique Requirements

• Occasional travel. Must be able to secure a passport and other entry documents.

The Base Pay range is for the primary location for which the job is posted. It may vary depending on the work location of the successful candidate or other factors. In addition to Base Pay, eligible Sun Life employees participate in various incentive plans, payment under which is discretionary and subject to individual and company performance. Certain sales focused roles have sales incentive plans based on individual or group sales results.

Diversity and inclusion have always been at the core of our values at Sun Life. A diverse workforce with wide perspectives and creative ideas benefits our clients, the communities where we operate and all of us as colleagues. We welcome applications from qualified individuals from all backgrounds.

Persons with disabilities who need accommodation in the application process or those needing job postings in an alternative format may e-mail a request to .

At Sun Life we strive to create a flexible work environment where our employees are empowered to do their best work. Several flexible work options are available and can be discussed throughout the selection process depending on the role requirements and individual needs.

We thank all applicants for showing an interest in this position. Only those selected for an interview will be contacted.

Salary Range: 74,100/74 100 - 120,800/120 800

Job Category: Underwriting - Individual

Posting End Date: 29/09/2023

Sun Life Financial