Job Description

Come Work with Us!

At RBC, our culture is deeply supportive and rich in opportunity and reward. You will help our clients thrive and our communities prosper, empowered by a spirit of shared purpose.

Whether you're helping clients find new opportunities, developing new technology, or providing expert advice to internal partners, you will be doing work that matters in the world, in an environment built on teamwork, service, responsibility, diversity, and integrity.

Job Title Senior Manager, Trusts



What is the opportunity?

RBC Royal Trust is looking for a proven leader, who will manage the day-to-day operations of a team to achieve business goals. As a Senior Manager for Trusts, you will manage and lead teams of 2 or more specialized departments comprised of supervisors, managers, professionals, and/or large numbers of operational support employees.

What will you do?

Responsible for the management of the Royal Trust - Trust team for the Region.

Assists the Regional VP to manage the overall regional team by providing direction, technical support, coaching and development of employees to provide quality client service and improve business profitability.

A team player, manager and leader at the regional and local level who will also be responsible for improving business growth with internal and external Centres of Influence (COIs).

Works with Senior Management - Risk Management to assist in the implementation of risk management initiatives (Example: Dashboard management, business acceptance).

Works with Associate Director, Client Experience to ensure implementation of client centric service models.

Overall accountability to manage client relationships and administration for the Trusts accounts.

Develops relationships within RBC network and community partners to capture client opportunities through referrals. Promotes the collaboration between the team, RBC network and Wealth Management partners.

Successfully maximizes the deployment, productivity and effectiveness of all team members for greatest gain in revenue and client loyalty in their market.

Must Have

7-10 years of Leadership Excellence (Employee Capability & Engagement), preferably in Trust & Estates

Advanced knowledge in personal trust products and services

Strong communication skills and exceptional service to clients

Ability to accelerate business results

Exceptional operational and risk management

Nice to Have

Microsoft Office (Excel, Word, Outlook, etc.) proficiency

Ability to execute business goals in a timely manner

Strong people development skills

What's in it for you? -Take out anything that's not suitable

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable

Leaders who support your development through coaching and managing opportunities

Ability to make a difference and lasting impact

Work in a dynamic, collaborative, progressive, and high-performing team

Flexible work/life balance options

Opportunities to do challenging work

Opportunities to take on progressively greater accountabilities

Access to a variety of job opportunities across business and geographies

Job Summary

Address: VANCOUVER, British Columbia, Canada

City: CAN-BC-VANCOUVER

Country: Canada

Work hours/week: 37.5

Employment Type: Full time

Platform: Wealth Management

Job Type: Regular

Pay Type: Salaried

Posted Date: 2022-11-21-08:00

Application Deadline: 2022-12-06-08:00

Inclusion and Equal Opportunity Employment

At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.

We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.

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Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at rbc.com/careers.