We are seeking an experienced Technology Supplier Manager and Third Party Risk professional to join the Technology & Operations Supplier Management Office (T&O SMO) team. The successful candidate will supervise Technology & Operations (1st Line of Defense) adherence to the Enterprise Third Party Risk Management Policy and Standards, lead the implementation of third-party risk management programs, and provide expertise in supplier risk management.
WHAT WILL YOU DO?
Supervise Technology & Operations (1st Line of Defense) adherence to the Enterprise Third Party Risk Management Policy and Standards
Lead the implementation of third-party risk management programs, initiatives, and escalations
Manage escalations for day-to-day third-party risk issues raised by engagement owners
Lead/participate in inquiries and provide artifacts for internal and external audits as requested
Execute on risk automation and transformation initiatives in partnership with the data strategy and transformation team within the SMO
Respond to regulator inquiries related to supplier risk
Act as a back-up for the Director, Supplier Engagement Assurance for everything third-party risk related
Lead the communication, training, and implementation of programs (e.g., third-party risk management) developed by 2nd Line of Defense and/or by relevant functional units
Monitor adherence to the requirements in this policy and standard within the 1st Line of Defense, identifying gaps and opportunities for improvement
Support regulatory filings and responses in partnership with 2nd Line of Defense, where appropriate
Escalate significant issues and incidents to Senior Management and 2nd Line of Defense and participate in resolution as required
Maintain awareness of the segment's Third-Party & Fourth-Party supplier inventory, outsourcing engagements, and regulatory requirements
WHAT YOU WILL NEED TO SUCCEED?
Must Have:
7+ years of experience in technology risk and governance practices
7+ years of experience in the financial services or other regulated industries
5+ years of proven Supplier Management experience or experience dealing with internal and external audit, risk, and regulatory groups
Strong business, technology, and financial acumen, plus a mindset for continuous improvement
Demonstrated ability to build sustainable, transparent relationships/partnerships
Strategic thinker/thought leader with strong team leadership and people skills
Able to build and drive supplier risk management strategies with strong impact and influence capabilities
Flexible and comfortable in ambiguous situations with a willingness to take a cross-platform approach
Self-starter able to work with minimal direction
Strong client focus, relationship building, and "Change/Improvement" mindset
Nice To Have:
Risk assessment and quantification methodologies, conflict and issue resolution, and escalation experience
Experience with process mapping and analysis techniques, such as swimlane diagrams or value stream mapping
Knowledge of change management principles and strategies
Familiarity with cloud based platforms and tools
What's in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
Leaders who support your development through coaching and managing opportunities
Ability to make a difference and lasting impact
Work in a dynamic, collaborative, progressive, and high-performing team
A world-class training program in financial services
Opportunities to do challenging work
#LI-POST
#TECHPJ
Job Skills
Continuous Improvement, Risk Assessments, Risk Management Programs, Risk Management Strategies, Supplier Management, Supplier Risk Management, Third Party Risk Management
Additional Job Details
Address:
RBC WATERPARK PLACE, 88 QUEENS QUAY W:TORONTO
City:
Toronto
Country:
Canada
Work hours/week:
37.5
Employment Type:
Full time
Platform:
TECHNOLOGY AND OPERATIONS
Job Type:
Regular
Pay Type:
Salaried
Posted Date:
2025-10-22
Application Deadline:
2025-11-21
Note
Applications will be accepted until 11:59 PM on the day prior to the application deadline date above
I
nclusion
and Equal Opportunity Employment
At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.
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