Job Description

Job SummaryWhat is the opportunity?

• Oversee design, development, and implementation of solutions required to support specific Operations\xe2\x80\x99 initiatives.
• Plan, organize and manage tasks and resources to accomplish a defined objective with a defined scope.
• Develop proposals and work plans as required to support Operations activities.
• Communicate regularly with management and other relevant parties to keep impacted resources informed.
• Prepare detailed plan and/or specifications for implementation of change requests and/or initial process requirements.
• Participate in Operations, firm, and/or industry initiatives providing process design, expert product knowledge, technical expertise, and problem solving unique to one or more specialty areas. Provide business requirement, UAT testing, and implementation support as required.

What will you do?

• Provide training, coaching, and mentoring for department managers and other Operations resources, fostering teamwork and knowledge transfer.
• Deliver training as required to ensure efficient Operations\xe2\x80\x99 processing and successful initiative implementation.
• Liaise and provide service support for individuals requiring research, problem resolution, or securing information from other Operations departments, RBC Business Units, external customers or industry participants.
• Leverage the value in unit, department, and enterprise wide teams to develop better solutions and achieve a cross enterprise mindset.
• Accept and successfully execute change while supporting employees through the process, and keeping them focused on business priorities.

• Utilize industry standard business analysis tools to complete requirements, design, and testing activities.
• Analyze current costs of existing operations, estimate cost savings to be achieved by implementing recommended changes and assist in the preparation of cost/benefit analysis statements.
• Coordinate or lead business process, system, or risk analysis activities; identify and make recommendations to senior management for approval.

What do you need to succeed?Must Have

• 4-year degree from an accredited university or equivalent OR High school diploma or equivalent AND
• 5+ years of securities, banking, technology and/or job specific industry experience
• 5+ years of registered product related experience
• Canadian Securities Certification
• 3+ years demonstrated project team coordination and/or coaching/mentoring leadership experience

Nice to Have

• 4-year degree from an accredited university in business, finance or related field
• 5+ years credit operations, project management, vendor management, analysis, and/or risk control experience

What\xe2\x80\x99s in it for you?We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
• Leaders who support your development through coaching and managing opportunities
• Ability to make a difference and lasting impact
• Work in a dynamic, collaborative, progressive, and high-performing team
• Flexible work/life balance options
• Opportunities to do challenging work
• Opportunities to take on progressively greater accountabilities
• Access to a variety of job opportunities across business and geographies

Job Skills Business Process Design, Decision Making, Effectiveness Measurement, Interpersonal Relationship Management, Long Term Planning, Operational Delivery, Organizational Change Management, Project Management, Time ManagementAdditional Job DetailsAddress: 180 WELLINGTON ST W:TORONTOCity: TORONTOCountry: CanadaWork hours/week: 37.5Employment Type: Full timePlatform: Wealth ManagementJob Type: RegularPay Type: SalariedPosted Date: 2024-04-29Application Deadline: 2024-05-13Inclusion and Equal Opportunity EmploymentAt RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.Join our Talent CommunityStay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at .

Royal Bank of Canada