Job Description

Job requisition number


039626


Job location


Richmond


Full-time / part-time


Full-time


Salary


$168,417 - $204,627/annually


Expected Salary Range


Salary is determined based on the candidate's qualifications and market conditions for the role.


Posting period


From 08/26/2025 to 09/26/2025


Overview


Are you passionate about IT security and end-user technology? Do you want to play an integral role in shaping and delivering IT security solutions while ensuring operational excellence? We are looking for a

Senior Manager, IT Security and End User Technology

to oversee cybersecurity operations, security architecture, and end-user technology services at WorkSafeBC.


In this role, you'll provide strategic direction, manage multiple teams, and lead efforts to enhance security practices, protect critical business systems, and deliver innovative end-user technology solutions.


You'll report to the Senior Director, Technology Operations, and will be responsible for IT security projects, operations, practices and policies which may include overseeing the operational stability of the province-wide 24x7 technology infrastructure, support, and security platforms that WorkSafeBC relies upon to conduct and maintain its business.

How you'll make a difference:

As a Senior Manager at WorkSafeBC, you'll be using leading-edge technology to help connect British Columbians to healthy and safe workplaces.

Where you'll work

At WorkSafeBC, we offer a hybrid work model that combines working remotely, and in our offices based on the operational needs of the position.


What you'll do


As the Senior Manager, IT Security and End User Technology, you will:


Direct, oversee and communicate the development of the cybersecurity roadmap in alignment with the target state maturity for the cybersecurity program at WorkSafeBC. Function as owner for all security assurance activities that are designed to build security into the software development and technology operations lifecycles; this includes application security activities (e.g. threat modeling, SAST, DAST, penetration testing), infrastructure security activities (e.g. vulnerability management, hardening, cloud compliance management) and risk assessment activities (e.g. design assessment, technical risk assessments). Lead the development of implementation plans, policies, standards, and budgets for projects and cybersecurity solutions, including planning, negotiating, and sourcing the financial, physical or human resources required to support short or long-term projects and programs. Continuously monitor trends to anticipate and plan for future impact of cyber risk within WorkSafeBC, keeping abreast of privacy and security related industry best practices, research, legislative landscape, and institutional strategy. Compile and report on Key Cybersecurity Performance Indicators and metrics for the senior leadership team as well as executive leadership team as needed. Function as owner for security governance activities, including security due diligence, risk assessments, and ongoing governance. Lead the development and delivery of the security awareness program targeting a number of different audiences within the organization. Partner with business stakeholders across the organization to raise awareness of cyber risk management concerns. Understand business needs and organization strategy to create security solutions that reduce risk and enable secure business operations Consistently models the appropriate level of organizational behaviours expected of all WorkSafeBC employees: responsive, respectful, fair, collaborative, accountable, and forward thinking. Is this a good fit for you?


We're looking for someone who can:


Supports a continuous improvement culture where lessons learned are shared across the security functions to improve the maturity of our security practices. Works with colleagues across the division to share security risk knowledge and expertise which supports business needs, developing an environment of 'no surprises' through open and honest two-way communication. Leads the development of a network strategy to meet both short term operational requirements and longer-term strategic needs. Leads the end user technology area with the development and implementation of new collaboration and desktop technologies that meet the client experience expectations of the organization. Leads and manages the operations of the various teams reporting to it (consisting of managers, staff and/or service providers) in order to ensure efficient and effective delivery of services to internal or external customers. Ensures the effective delivery of all services within area of responsibility by developing and implementing work unit business plans to support and achieve the Division's strategic objectives and performance goals. Monitors and adjusts activities to meet business plan objectives and to respond to changing conditions. Ensures that WorkSafeBC and Divisional policies, procedures and standards are appropriately implemented within assigned area. Provides advice, guidance and direction to assigned managers and staff and others on policies, business plans and operational matters relating to areas of responsibility. Promotes a service-oriented approach in providing services to external and/or internal customers. Identifies, follows up, and/or responds to clients' needs and areas of concern, taking appropriate action to quickly resolve issues.

Your experience and educational background

An undergraduate degree (A graduate degree in a related discipline is preferred) A minimum of 10 years of directly related management and leadership experience. Exceptional leadership, communication, and planning skills. Strong customer service orientation with broad technical knowledge or business knowledge of an IT organization/enterprise

Important to know

Before we can finalize any offer of employment, you must:


Consent to a criminal record check and successfully meet record clearance. Confirm you're legally entitled to work in Canada

WorkSafeBC's COVID-19 Employee Mandatory Vaccine Policy (the "Policy") is suspended effective January 9, 2023, however we reserve the right to re-implement it in response to changes in the public health landscape, including public health orders. We are committed to the protection, health, and safety of our employees and our Communicable Disease Prevention Program and related protocols remain in effect.

Who we are

At WorkSafeBC, we promote safe and healthy workplaces across British Columbia. We partner with workers and employers to save lives and prevent injury, disease, and disability. When work-related injuries or diseases occur, we provide compensation and support injured workers in their recovery, rehabilitation, and safe return to work. We're honoured to serve the 2.49 million workers and 263,000 registered employers in our province.

What's it like to work at WorkSafeBC?

It's challenging, stimulating, and rewarding. Our positions offer diversity and opportunities for professional growth. Every day, the work we do impacts people and changes lives. What we do is important, and so are the people we do it for.


Our ability to make a difference relies on building a team with a rich variety of skills, knowledge, backgrounds, abilities, and experiences that reflects the diversity of the people we serve. We are committed to fostering a welcoming, inclusive, and supportive work culture where everyone can contribute as their best, authentic self.

Learn more:

Discover who we are.

Our benefits

As a member of our team, you'll have access to services and benefits that help you get the most out of work -- and life. Along with a competitive salary, your total compensation package includes:


Defined benefit pension plan that provides you with a lifetime monthly pension when you retire 4 weeks of vacation in your first year, with regular increases based on years of service Benefits package that includes customizable options for health care and dental benefits, additional days off, and a health care spending account Optional leave arrangements Development opportunities (tuition reimbursement, leadership development, and more)

Learn more:

Find out what we offer.


Salary: $168,417 - $204,627/annually

Want to apply?

Applications are welcomed immediately, however must be received no later than 4:30 p.m. PST on the closing date. Please note that we will be starting assessments prior to the closing date.

We encourage all qualified applicants to apply

. If you require an accommodation in the assessment process, please email Recruitment Testing Accommodation (SM) when you submit your application.