Job Description

Job SummaryWhat is the opportunity?We are seeking a dynamic and experienced Sr. Manager to lead our ServiceNow development team within the Identity and Access Management (IAM) domain. This role is ideal for a seasoned ServiceNow professional with a strong background in designing and architecting ServiceNow applications, coupled with leadership qualities to guide a high-performing team. The ideal candidate will be proactive, with a keen ability to anticipate challenges and drive innovative solutions.What will you be doing?Lead the design, architecture, and development of ServiceNow applications, ensuring scalability, performance, and security within the IAM framework.Collaborate with cross-functional teams to gather requirements, design solutions, and implement ServiceNow workflows that align with business needs.Provide leadership and mentorship to a team of ServiceNow developers, fostering a culture of continuous improvement and innovation.Ensure adherence to best practices in ServiceNow development, including coding standards, and documentation.Proactively identify potential issues and areas for improvement within the ServiceNow platform, driving the implementation of solutions.Stay current with ServiceNow updates and new features, assessing their applicability to enhance our IAM processes.Manage project timelines, deliverables, and team resources to ensure successful project completion.What do you need to succeed?Must Haves:Bachelor\xe2\x80\x99s degree in Computer Science/Engineering or equivalent work experience5+ years of strong technical developer experience in Java, or JavaScript4-5 years of hands-on experience in ServiceNow development, with a strong track record of designing and architecting complex ServiceNow applications.Proven leadership experience, with the ability to manage, mentor, and develop a team of ServiceNow professionals.A proactive mindset with the ability to anticipate challenges, propose solutions, and drive projects forward. Highly motivated with the ability to work independently and effectivelyExcellent verbal and written communication skills, with the ability to articulate technical concepts to non-technical stakeholders.Nice to Haves:Experience with AngularJS and Service Portal development in ServiceNow.Understanding of Identity and Access Management (IAM) concepts and best practices.What\xe2\x80\x99s in it for you?We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable.Leaders who support your development through coaching and managing opportunities.Ability to make a difference and lasting impact.Work in a dynamic, collaborative, progressive, and high-performing team.Flexible work/life balance options.Opportunities to do challenging work.Opportunities to take on progressively greater accountabilities.Opportunities to building close relationships with clients.#LI-Hybrid#LI-POST#TECHPJJob Skills Adaptability, Cybersecurity, Decision Making, Identity Access Management (IAM), Incident Management, Information Security, IT Change Management, IT Systems Integration, Problem Solving, ServiceNow Implementation, ServiceNow JavaScript APIs, ServiceNow Platform, Software Development, Software Development Life Cycle (SDLC) Methodologies, Source Code Management, Technical Solution DesignAdditional Job DetailsAddress: 330 FRONT ST W:TORONTOCity: TORONTOCountry: CanadaWork hours/week: 37.5Employment Type: Full timePlatform: TECHNOLOGY AND OPERATIONSJob Type: RegularPay Type: SalariedPosted Date: 2024-08-09Application Deadline: 2024-09-27Inclusion and Equal Opportunity EmploymentAt RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.Join our Talent CommunityStay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at .

Royal Bank of Canada