Requisition ID: 225097
Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.
The Senior Manager, Fraud Customer Concerns is responsible for addressing escalated fraud incidents involving business clients. It includes timely resolution of sensitive cases serving primarily as the point of contact for clients while working with stakeholders to provide updates on case status, recovery efforts and offering recommendations for fraud prevention to mitigate future risks. Fraud incidents can vary in amount and degree of complexity.
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