Job Description

Position Summary

The Senior Manager, Finance, IT, and Operations is a member of the Senior Management Team at Welcome Place (MIIC), providing strategic and operational leadership in the areas of financial stewardship, facilities/operational services, and information technology infrastructure. The incumbent will safeguard agency assets, ensure operational efficiency, lead digital transformation initiatives, and contribute to long-term planning, compliance, and sustainability goals.

This role requires a hands-on, solutions-oriented leader who thrives in a dynamic nonprofit environment, manages multiple portfolios, and brings a balance of technical knowledge and organizational development skills.

KEY RESPONSIBILITIES

1. Financial Management (40%)

Lead budgeting processes and ensure alignment with funder requirements and organizational priorities. Monitor expenditures, cash flow, and fund allocations; ensure adherence to funder contracts and audit standards. Oversee preparation of monthly, quarterly, and annual financial reports; support year-end audits and funder compliance reviews. Provide strategic input into financial risk management, investment, and sustainability planning. Supervise and support Finance/Accounting personnel.

2. Operations and Facilities Management (30%)

Oversee physical infrastructure maintenance including security, building systems, office equipment, and emergency response. Supervise contractors and maintenance staff; ensure safe, functional, and welcoming office/residential environments. Lead procurement and asset tracking processes. Work with the ED and HR Manager to develop and enforce operational policies and standard operating procedures. Provide hands-on troubleshooting for building maintenance issues, carrying out routine minor upkeep such as battery changes, light bulb replacements, and coordinate repairs or service arrangements as needed.

3. Information Technology (20%)

Provide oversight for agency IT infrastructure including servers, networking, user support, backups, security, and software systems (e.g., iCARE, NewTrack). Lead strategic planning for digital transformation, cybersecurity, and automation of reporting processes. Ensure IT systems are compliant with data privacy, security, and accessibility standards. Serve as liaison with external IT vendors and consultants. Provide hands-on troubleshooting for on-site IT issues, and coordinate repairs or service arrangements as needed. Support training and onboarding of staff on IT systems and ensure staff are equipped to meet tech requirements.

4. Leadership and Organizational Support (10%)

Participate as an active member of the Senior Management Team; contribute to strategic and operational planning. Collaborate with Directors and Managers across departments to improve service delivery and interdepartmental communication. Represent Welcome Place in meetings with funders, community partners, and auditors as required. Maintain confidentiality and act in alignment with the agency's mission, vision, and values.

QUALIFICATIONS

Essential

CPA designation and/or degree in Finance, Business Administration, IT, or a related field. 8+ years of progressive experience in financial management, IT leadership, and/or nonprofit operations. Strong knowledge of not-for-profit fund accounting, compliance, and budgeting. Proficient with Microsoft Office, accounting software (e.g., QuickBooks, Sage), and IT systems. Demonstrated success in supervising multidisciplinary teams. Experience in vendor negotiations and contract management. Excellent organizational, communication, and interpersonal skills. Strong understanding of privacy legislation and risk management.

Assets

Knowledge of refugee/immigrant settlement sector. Experience with government-funded programs and IRCC reporting. Second language (French, Arabic, Amharic, Somali, Ukrainian, Dari, etc.). Experience in unionized workplaces. Project Management certification (e.g., PMP) or training.

CONDITIONS OF EMPLOYMENT

Clear Police Record Check (Vulnerable Sector) and Child Abuse Registry Check. Valid driver's license and reliable transportation.

BENEFITS:

Welcome Place offers a comprehensive benefits package with extended health, dental, LTD, Life and AD&D insurance, matched pension plan, parking.

SALARY:

$65,000 - $75,000

APPLICATION PROCESS:

Welcome Place is committed to building a diverse and inclusive workplace. We actively encourage applications from candidates who identify as members of equity-seeking groups, including (but not limited to) Indigenous peoples, racialized communities, persons with disabilities, women, and members of 2SLGBTQIA+ communities.

Please submit your resume and cover letter

that clearly states:

Position Title

How you meet the qualifications, education and experience criteria

Deadline: Open until 4:00 PM September 4, 2025

Job Types: Full-time, Permanent

Pay: $65,000.00-$75,000.00 per year

Benefits:

Company pension Dental care Disability insurance Employee assistance program Extended health care Life insurance On-site parking Paid time off
Application question(s):

How many years of experience in supervising multidisciplinary teams? Do you have one or more of: CPA Designation / Degree in Finance/ Degree in Business Administration/Degree in IT Leadership? Do you have knowledge of the refugee/immigrant settlement sector? Do you have experience with government funded programs and IRCC reporting? Do you have demonstrated experience in not-for-profit accounting, compliance and budgeting?
Experience:

financial management: 6 years (preferred)
Work Location: In person

Application deadline: 2025-09-04
Expected start date: 2025-10-01