Job Description

At CN, everyday brings new and exciting challenges. You can expect an interesting environment where you\'re part of making sure our business is running optimally and safely-helping keep the economy on track. We provide the kind of paid training and opportunities that long-term careers are built on and we recognize hard workers who strive to make a difference. You will be able to thrive in our close-knit, safety-focused culture working together as ONE TEAM. The careers we offer are meaningful because the work we do matters. Join us!

Job Summary

The Senior Manager, Engineering Technical Operations is responsible for overseeing CN\'s rail grinding and Rail Flaw Detection (RFD) daily operations. Moreover, the role oversees welding standards, training, and audits, and employing the latest wheel and rail interface science and best practices to extend the life of our rail. The incumbent ensures that both CN and regulatory safety standards are achieved through proper planning and risk mitigation. The position oversees significant contractor assets and spend associated with said service delivery. Additional tasks include the development and review of safety plans, procedures, and processes for the department, including contractor oversight.

Main Responsibilities

Operations Management

\xc2\xb7 Develop grinding and RFD test schedules utilizing a risk-based approach, with the latest technology and data

\xc2\xb7 Handle daily RFD and rail grinding operations, ensuring safe and efficient execution by CN employees and vendors

\xc2\xb7 Establish Key Performance Indicators (KPIs) and oversee processes to verify the quality of the work performed by CN\'s RFD, Grinding, and welding operations

\xc2\xb7 Handle employee and vendor safety performance

\xc2\xb7 Collaborate with Transportation and Engineering leadership to ensure equipment productivity, and maintain RFD inspection and grinding frequencies as per the plan

\xc2\xb7 Benchmark industry best practices and identify opportunities for improvement

\xc2\xb7 Educate self and team continuously on the latest trends and technologies to improve the effectiveness of our operations

\xc2\xb7 Participate in industry track standard review committees

Safety Management

\xc2\xb7 Ensure that all employees are properly trained and adhere to safety protocols and regulations for welding

\xc2\xb7 Contribute to developing and implementing company policies and procedures related to safety and environmental compliance

\xc2\xb7 Conduct safety audits and inspections to identify and address safety hazards and risks

\xc2\xb7 Collaborate with the Safety team to develop and implement safety initiatives and programs

\xc2\xb7 Lead a safety process to track action items as well as supervisor and employee compliance

\xc2\xb7 Perform field audits to determine and monitor compliance with established safety and regulatory standards

\xc2\xb7 Monitor and ensure compliance with the Fire Risk Assessment and Mitigation Plan

\xc2\xb7 Maintain up to date with the Federal Railroad Administration (FRA) and Transport Canada (TC) safety standards

People Management

\xc2\xb7 Coach, mentor, and guide team members to ensure they have the necessary tools and support to succeed

\xc2\xb7 Carry out performance management including setting and monitoring KPIs

\xc2\xb7 Participate in the selection and recruitment of new team members

\xc2\xb7 Carry out disciplinary actions when necessary and be familiar with the applicable employee collective agreements

\xc2\xb7 Communicate with union representatives, including handling issues related to grievances and investigations

\xc2\xb7 Participate in succession planning and career development activities

\xc2\xb7 Ensure team members receive appropriate training and are up to date on all training requirements

\xc2\xb7 Lead and participate in regular staff meetings

Cost Management

\xc2\xb7 Handle the operating and capital budgets for CN\'s RFD and Grinding operations

\xc2\xb7 Monitor spending to maintain the planned budget

\xc2\xb7 Adjust working asset usage as needed based on available funds and performance

\xc2\xb7 Monitor invoices regularly and ensure their timely and accurate processing

\xc2\xb7 Ensure compliance with vendor contracts and communicate with vendors regularly

\xc2\xb7 Ensure compliance with relevant accounting practices (e.g., staff travel expenses)

Working Conditions

The role is performed in a combination of office (40%) and outdoor environment (60%) in various types of weather conditions with a regular workweek from Monday to Friday. The incumbent must be available to work evenings and weekends. The role requires being available on-call 24/7 to carry out field visits and respond to critical incidents. The role requires regular travel (50%) within Canada and the United States (U.S.) to carry out field visits and stakeholder engagement. The incumbent must be able to walk long distances and sit for extended periods.

Requirements

Experience

Railroad Engineering

\xc2\xb7 Minimum 7 years of previous railroad experience in Engineering

\xc2\xb7 Minimum 4 years of supervisory experience

\xc2\xb7 Minimum 2 years of experience directly responsible for engineering maintenance, construction, or production*

\xc2\xb7 Experience in safety compliance

\xc2\xb7 Previous RFD, welding, rail grinding and lubrication experience*

*Any experience for these above would be considered an asset

Education/Certification/Designation

\xc2\xb7 High School Diploma or General Education Diploma (GED)

\xc2\xb7 Bachelor\'s Degree in Engineering*

\xc2\xb7 Professional Engineering (P.Eng) Designation*

\xc2\xb7 Valid Driver\'s Licence

*Any designation for these above would be considered an asset

Competencies

\xc2\xb7 Identifies potential safety and security risks

\xc2\xb7 Considers ESG principles in all operations

\xc2\xb7 Leads by example for the safety and security of all

\xc2\xb7 Collaborates with others and shares information

\xc2\xb7 Communicates with impact

\xc2\xb7 Sets direction and inspires others

\xc2\xb7 Delegates and empowers others to create accountability

\xc2\xb7 Develops self and others

\xc2\xb7 Applies critical thinking

Technical Skills/Knowledge

\xc2\xb7 Proficient in Microsoft Office, Systems, Applications and Procedures (SAP), DataCity, Bentley, and Track Information System (TIS)

\xc2\xb7 Ability to understand and create technical documents

\xc2\xb7 Technical understanding of rail operations and ability to communicate with Senior Transportation Officers

\xc2\xb7 Knowledge of Transportation and railroad safety regulatory requirements (Canada and the United States)

\xc2\xb7 Fluently bilingual both written and verbal (English, French)*

*Any knowledge for any of the above would be considered as an asset

About CN

CN is a world-class transportation leader and trade-enabler. Essential to the economy, to the customers, and to the communities it serves, CN safely transports more than 300 million tons of natural resources, manufactured products, and finished goods throughout North America every year. As the only railroad connecting Canada\'s Eastern and Western coasts with the Southern tip of the U.S. through a 19,500 mile rail network, CN and its affiliates have been contributing to community prosperity and sustainable trade since 1919. CN is committed to programs supporting social responsibility and environmental stewardship. At CN, we work as ONE TEAM, focused on safety, sustainability and our customers, providing operational and supply chain excellence to deliver results.

Successful candidate can be located near any major CN terminal/location.

At CN, we are dedicated to building North America\'s most and railroad, which includes reflecting the communities in which we operate. Research shows that candidates from underrepresented groups often don\'t apply unless they feel they fit the job posting at 100%. Even if you don\'t see yourself in every job requirement listed in a posting, we still encourage you to apply. If you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations), please reach out to our team at

As an equal employment opportunity employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, and other protected status as required by applicable law. We thank all applicants for their interest, however, only candidates under consideration will be contacted. Please monitor your email on a regular basis, as communication is primarily made through email.

Canadian National Railway