Job Description

Location Address: 100 Queens Quay East, 9th Floor, Toronto

Number of Openings: 1

Pay $72,205.00 - $130,012.00

Job Posting Description:

This is a hybrid role - #LI-Hybrid

Are you passionate about ecommerce, customer experiences and product development? As Sr. Manager, eCommerce Product, you will support the Director and will be entrusted with driving the evolution of our digital experiences with a strong focus on mobile. You will work in close collaboration with the ecommerce, operations, merchandising, marketing and analytic teams to understand and deliver on the strategic big picture, while inherently and independently being detail-oriented, organized and driven to identify and produce efforts related to product features, design and roadmap required to put that picture together.

If you are an innovative and a strategic problem solver who is passionate about improving customer experiences, then this is the role for you!

About the Role

• Partner with internal and external stakeholders to release world-class features and functionality, measure the success of products and strategize iterative improvements.
• Leverage metrics and customer-focused data, alongside industry best practice and your own research to continually identify growth opportunities to improve the customer journey.
• Explore the latest mobile ecommerce trends and features and how they could apply within our digital experiences.
• Work across the organization to understand feature prioritization, determine sprint capacity, and plan sprints.
• Collaborate on release management, including writing and distributing product briefs and managing releases.
• Participate in daily agile rituals like scrum, backlog grooming, sprint planning, and retrospective with a cross-functional team.
• Monitor the progress of tickets, clear blockers, and answer business/product questions for the development team and internal business stakeholders.

About You

• Post-secondary education in Computer Science, Marketing, Business, eCommerce, or related program.
• 7+ years experience in product management, business analyst, or similar role.
• 2+ years product management experience focused on building strong mobile experiences.
• Demonstrated success managing and improving existing products with Agile/Scrum methodologies and prototyping tools.
• Strong written and verbal skills to communicate with technical partners, peers, and executive management alike clearly and effectively.
• Ability to write clear and thorough specifications and user stories.
• Ability to constructively give and receive criticism.
• Flexibility to adapt to changing requirements and priorities.
• A sense of urgency and a drive to exceed expectations with a positive, can-do mindset.
• Ideas for the future of retail.

There is a world of opportunities at the LCBO\xe2\x80\xa6

Join an organization where you can be challenged while achieving your true potential. A place where you can make a positive impact supporting Ontario business and communities. Discover a safe, healthy, diverse, inclusive, and accountable workplace where your wellbeing is our top priority. At the LCBO, your contributions are respected and valued. Be part of our journey as we invest in people and technology to transform an organization. There really is a world of opportunities at the LCBO.

Please submit your resume via Workday by 11:59pm on the deadline date. We appreciate your interest and advise that only those selected for an interview will be contacted.

Work Hours: 36.25

Union / Non-Union: Non-Union

Job Posting End Date: March 7, 2024

The LCBO is an equal opportunity employer and committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act.

Liquor Control Board of Ontario