Metrolinx is connecting communities across the Greater Golden Horseshoe. Metrolinx operates GO Transit and UP Express, as well as the PRESTO fare payment system. We are also building new and improved rapid transit, including GO Expansion, Light Rail Transit routes, and major expansions to Toronto\xe2\x80\x99s subway system, to get people where they need to go, better, faster and easier. Metrolinx is an agency of the Government of Ontario. At Metrolinx, equity, diversity and inclusion are essential to living our values of serving with passion, thinking forward and playing as a team. We are looking for a Senior Manager, Community Engagement who would provide leadership and direction for the development and implementation of community and stakeholder relations planning and issues management activities relating to Metrolinx\xe2\x80\x99 Capital Projects in a specific region within the GTHA. What will I be doing?

• Manages and leads the establishment, implementation and execution of community and stakeholder relationship strategies, plans and initiatives with respect to GO stations to maximize the impact of external relations and promote Metrolinx\xe2\x80\x99 Capital Projects, particularly GO Transit
• Directs and manages the development and implementation of strategies to enhance relationships with a variety of critical external stakeholders including but not limited to all levels of government, special interest groups, media and the public, to promote understanding, acceptance, and support for current or future projects within the region
• Works with counterparts across the GTHA regions to develop and implement consistent messaging that aligns with Metrolinx\xe2\x80\x99 mandate and Capital Projects Group goals and objectives
• Represents Metrolinx at meetings with senior officials in all levels of government such as MPPs, mayors, regional counsellors and other elected officials to manage issues and ensure mutual understanding and garner long-term support and buy-in for Metrolinx\xe2\x80\x99 Capital Projects within the region
• Acts as a resource to provide consultation, direction, advice and guidance regarding community relations and stakeholder relations and other complex issues
• Leads all community and stakeholder relations functions, in order to educate and engage local and broader communities about Metrolinx Capital Projects, and ensure they have an understanding of the project(s), planning, design and future construction schedule
• Works with senior transit officials, elected officials, and senior governmental and third-party staff, to ensure their requirements are addressed
• Attends public meetings to present and discuss project details and engage in conversations about plans, designs and to address concerns/issues

What skills & qualifications do I need?

• Completion of a degree in Communications, Business Administration or a related discipline \xe2\x80\x93 or a combination of education, training and experience deemed equivalent
• Minimum ten (10) years\xe2\x80\x99 progressively senior experience developing and implementing strategic community relations and stakeholder relations activities, including issues management
• Knowledge of and experience in community and stakeholder relationship concepts and methodologies to lead and drive the development and delivery of strategic community relations plans and related activities
• Issues analysis and issues management methodologies to identify critical issues and trends and develop comprehensive contingency and positioning plans
• Political sensitivity in developing Metrolinx\xe2\x80\x99 Capital Projects community and stakeholder relations position and ensuring its accurate representation to other levels of government and communities within a region; requires the ability to assess the political implications and sensitivity of a wide range of issues
• Innovation and creativity to translate strategies into action plans and outputs and to generate new concepts in meeting community and stakeholder needs while also meeting the needs of the Metrolinx and Capital Projects Group
• Interpersonal and networking skills along with tact and diplomacy to work collaboratively and convey a leadership position with a broad cross-section of government and non-government groups, the public and media
• Interpersonal and oral/written/presentation skills to liaise with senior transit officials, elected officials, and senior government and third-party staff to address their requirements; to present project information to community groups at public meetings; to clearly convey ideas and listen to others; to address the media; oversee the production of communication material by the unit

Don\xe2\x80\x99t Meet Every Requirement? If you\xe2\x80\x99re excited about working with Metrolinx but your past experience doesn\xe2\x80\x99t quite align with every qualification of this posting, we encourage you to apply. You just might be the right candidate for this or other roles. We are always looking for great talent to join our team. We invite all interested individuals to apply and encourage applications from members of equity-deserving communities, including those who identify as Indigenous, Black, racialized, women, people with disabilities, and people with diverse gender identities, expressions and sexual orientations. Accommodation: We value the unique skills and experiences each person brings to Metrolinx and are committed to creating and maintaining an inclusive and accessible environment. We are committed to the requirements of the Accessibility for Ontarians with Disabilities Act so if you require accommodation during the hiring process, please let our Recruitment team know by contacting us at: 416-202-5601 or email hr.recruitment@metrolinx.com . Application Process: All applicants must be legally entitled to work in Canada. Metrolinx will be using email to communicate with you for all job competitions. It is your responsibility to include an updated email address that is checked daily and accepts emails from unknown users. As we send time sensitive correspondence, we recommend that you check your email regularly. If no response is received, we will assume you are no longer interested in pursuing the opportunity. Please be advised that a Criminal Record Check may be required of the successful candidate. Should it be determined that any background information provided be misleading, inaccurate or incorrect, Metrolinx reserves the right to discontinue with the consideration of your application. Metrolinx employees are required to be fully vaccinated against COVID-19 in accordance with Metrolinx\xe2\x80\x99s Mandatory COVID-19 Vaccination Standard, made under the Metrolinx Communicable Diseases in the Workplace Policy, as a condition of being eligible for the recruitment process. Proof of COVID-19 vaccination will be required. If you are not able to obtain COVID-19 vaccination for a reason related to a protected ground of discrimination under applicable human rights legislation, you can request accommodation from Metrolinx. We thank all applicants for their interest, however, only those selected for further consideration will be contacted. WE ARE AN EQUITABLE AND INCLUSIVE EMPLOYER.