Job Description

Who we are

At Heart & Stroke our mission is to promote health, save lives and enhance recovery. We are committed to a culture that exemplifies our core values: champion health, practice humility, embrace change, drive impact, learn and grow and be heartfelt as we work together to beat heart disease and stroke.


To learn more about our mission, values, commitment to EDI, and the difference Heart & Stroke makes in the lives of people in Canada at every age, please visit our website.

The opportunity

Are you a visionary cloud leader ready to shape the future of digital infrastructure at one of Canada's most impactful health charities? Heart & Stroke is seeking a Senior Manager, Cloud Infrastructure & AI Operations to lead the strategy, engineering, and optimization of our Azure-based cloud environment and emerging AIOps capabilities.


You will shape the foundation of our digital infrastructure--building scalable, secure, and resilient systems that power fundraising, engagement, and data-driven insights.


This role blends strategic architecture with hands-on engineering leadership. You'll guide a high-performing team responsible for cloud infrastructure, operations, and enterprise applications, while introducing modern automation, observability, and AI-enabled operations.


We welcome applications from anywhere within Canada, however the selected candidate would need to be able to travel to the Toronto office a few times a year.

How you will make an impact every day

Technical Leadership

Build team capability in Azure architecture, automation, observability, and reliability engineering supporting both digital (web/mobile) and data analytics solutions. Establish repeatable, cost-efficient infrastructure design and deployment practices. Lead documentation of infrastructure and support playbooks to drive scalability and speed. Coach and modernize team skills to meet digital product delivery goals. Resolve complex infrastructure issues in partnership with IT Solutions and vendors. Evaluate and implement emerging cloud and AIOps technologies.

Cloud Infrastructure Architecture & Operations Oversight

Define and execute a roadmap to mature Azure architecture, standardization, and resiliency. Oversee cloud performance, scalability, cost optimization, and compliance (for e.g. PCI, PHIPA). Provide technical direction for major incidents and post-incident reviews. Govern infrastructure engagement and architecture standards across the organization.

Enterprise Application Management

Lead management of packaged applications (e.g., M365), ensuring uptime, upgrades, and compliance.

Automation & AI Operations

Drive adoption of Infrastructure-as-Code, CI/CD, and automated provisioning.

Implement AIOps for predictive monitoring, anomaly detection, and incident correlation.

Partner with data teams to deploy transparent, ethical AI tools for automation and insight.

Cross-Functional Alignment & Governance

Collaborate with leaders in Data, Cybersecurity, and Digital Product to align infrastructure with business strategy. Represent Cloud Infrastructure in enterprise planning and governance forums.

Talent & Financial Management

Lead, coach, and develop a distributed technical team, fostering growth, collaboration and accountability. Build strong cross-functional relationships. Proactively manage cloud consumption budgets and forecast optimization opportunities.

Who we need

Education

Bachelor's degree in Computer Science, Engineering, or equivalent experience. Leadership/management training preferred. Azure certifications (AZ-305, AZ-400) desirable however your experience will make the difference!

Experience

10+ years in infrastructure and operations roles, including 5+ years of leadership. Deep experience designing, implementing, and managing secure Azure based solutions that support digital and data analytics solutions. Strong background in automation, observability, and compliance-driven operations. Exposure to AI/ML and readiness to lead AIOps integration. Proven people leadership in remote and hybrid settings. Strong communication and stakeholder engagement skills.

What we offer

At Heart & Stroke, we make it a priority to foster a culture of caring by implementing practices and programs that foster respect, compassion, trust and attentiveness to our own and others' health and well-being.


We believe in equity, diversity and inclusion ? it's embedded in our values and core mission work to support all people in Canada to lead healthier lives. We are committed to applying this principle to cultivate a welcoming environment that embraces diversity among our employees. Candidates from diverse backgrounds, including but not limited to, Indigenous peoples, racialized communities, 2SLGBTQIA+ communities, women, and people living with disabilities are encouraged to apply.


In addition to a competitive salary, we believe that time off is integral to the personal health and wellness of our employees. We offer a generous paid time-off package including 20 vacation days, 10 personal days, 10 wellness days, and a paid company-wide closure between December 25 and January 1. We also provide competitive health, medical, dental and vision benefits, life insurance, disability benefits, an employee assistance program (EAP) and a defined contribution pension plan with employer matching. Our employees also enjoy a flexible hybrid working model and reimbursement for mobile phones and home office setup, as well as opportunities for professional development.

Apply now

If you want to join the fight to beat heart disease and stroke, please apply by sending your resume by October 21, 2025. Applicants must be currently residing in Canada and legally entitled to work in Canada.


Only those candidates that qualify will be selected for an interview. At this time, all interviews are being conducted via phone and/or video call ? we look forward to "virtually" meeting you!


Accommodation


We are committed to fostering an inclusive, barrier-free and accessible environment. If you have been contacted for an interview and require accommodation to participate in the recruitment and selection process, please let us know and we will do our best to address your needs.




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