Job Description

Tourism Richmond is on the lookout for a dynamic

Senior Manager, Business Development

to help shape the future of Richmond's visitor economy.

If you're a strategic thinker who thrives in the fast-moving world of tourism, events, and destination marketing -- and you love turning plans into impact -- this could be your next great move.

About the Role

As

Senior Manager, Business Development

, you'll lead the team responsible for bringing Richmond's business events and destination growth strategies to life. You'll work closely with the

VP, Destination & Community

to drive measurable outcomes in lead generation, revenue growth, and economic impact -- while fostering a collaborative, inclusive, and high-performing team culture.

You'll also oversee Richmond's business events incentive programs, industry partnerships, and major trade initiatives like sales missions, site visits, and familiarization tours.

What You'll Do

Lead, coach, and mentor a talented Business Development team. Support and execute Richmond's annual business development strategy. Oversee programs and partnerships that elevate Richmond's national and international presence. Manage budgets, track KPIs, and report on economic impact and ROI. Use CRM and digital marketing tools to strengthen the sales pipeline and inform decisions. Build strong relationships with hotels, venues, and tourism partners. Champion inclusion, sustainability, and accessibility across programs and events.

What You Bring

5-8 years of progressive experience in business development, sales, or destination marketing, with at least 1-3 years in a management role. A degree in Business, Marketing, Tourism, or a related field (or equivalent experience). Proven success driving measurable growth through strategy and execution. Strong leadership, project management, and financial acumen. Experience in or familiarity with the tourism, hospitality, or DMO sector. Proficiency with CRM systems (iDSS preferred), MS Office, and digital tools. Active involvement in professional associations like MPI, PCMA, or TIAC is an asset. A commitment to values-based leadership and inclusive collaboration.

Why Join Us?

At Tourism Richmond, we're passionate about connection -- between people, ideas, and communities. You'll join a team that values innovation, integrity, and impact, working together to make Richmond one of BC's most vibrant, inclusive, and sustainable destinations.

Ready to Apply?

Submit your resume and cover letter by careers@tourismrichmond.com

Closing date: Oct 31, 2025

Job Types: Full-time, Permanent

Pay: $80,000.00-$86,000.00 per year

Benefits:

Dental care Extended health care On-site parking Paid time off RRSP match
Work Location: Hybrid remote in Richmond, BC V6X 3M1