Job Description

Job Summary

What is the opportunity?
As a Senior Manager - Commercial Banking within the AML Financial Intelligence Unit, reporting to the Director Canadian Commercial Banking Investigations, you will oversee the daily operations of a team of Managers, Senior Investigators, and Investigators. You will provide guidance on investigations as required ensuring actions taken and outcomes achieved align with the complexity of the case and are consistent with department policies and regulatory expectations. You will review report submissions and provide approval when appropriate standards have been met. You will oversee and manage the development and performance of your team members, including meeting established benchmarks of quality and quantity of cases. You will also help the Director execute on various projects and initiatives as needed.
What will you do?

• Review and validate cases to ensure a risk-based approach and proper scope is applied to all cases, all relevant documents are included, arguments and decisions are clearly articulated and factual, and reports are effectively presented and succinctly communicated to the appropriate audience.
• Ensure investigations are worked in an efficient manner, within defined timelines, and completed in accordance with department policies, guidelines and regulatory expectations.
• Provide ongoing coaching and mentoring to staff, conduct regular check-ins with staff with a focus on their professional development and support for their career planning, as well as ensure employee development plans are in place and reviewed regularly.
• Provide regular updates as needed on staff performance and development to Director, Canadian Banking Investigations.
• Manage HR functions including onboarding and offboarding staff, along with overseeing the HR needs of team members.
• Work with other Senior Managers as well as internal partners in the development of AML guidance documents, including processes and white papers.
• Assess and respond to periodic quality assurance reviews for team as required.

What do you need to succeed?
Must-have

• Strong knowledge of applicable laws and regulations related to AML and ATF, leading to the ability to keenly identify potential regulatory risks to RBC.
• Experience as a people manager or at minimum, coaching and feedback as part of prior role.
• Excellent time management and organizational skills combined with the ability to thrive under pressure in a dynamic work environment.
• Strong interpersonal and collaboration skills with team members and colleagues, coupled with the ability to communicate effectively across all levels.

Nice-to-have

• Background/experience within the finance sector
• Post-Secondary degree in relevant field of study (i.e. business, criminology, law)
• Certified Anti-Money Laundering Specialist (CAMS) designation (or able to attain within 6 months)

What's in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits and competitive compensation
• Leaders who support your development through coaching and managing opportunities
• Ability to make a difference and lasting impact
• Work in a dynamic, collaborative, progressive, and high-performing team
• Opportunities to do challenging work

Job Skills Anti-Money Laundering (AML), Business Perspective, Communication, Decision Making, Financial Regulation, Interpersonal Relationship Management, Operational Integrity, Organizational Governance, Process Management, Strategic Thinking
Additional Job Details
Address: 20 KING ST W:TORONTO
City: TORONTO
Country: Canada
Work hours/week: 37.5
Employment Type: Full time
Platform: GROUP RISK MANAGEMENT
Job Type: Regular
Pay Type: Salaried
Posted Date: 2025-06-26
Application Deadline: 2025-07-12
Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above
Inclusion and Equal Opportunity Employment
At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.
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