Job Description

The Opportunity
Are you looking for a caring, collaborative, values-driven workplace with inspiring teammates and leaders? Do you have the ambition and desire to be the best and thrive at the most impactful global insurance provider in the world? Look no further than Zurich Canada.
If you have experience underwriting complex commercial accounts, managing broker relationships, and driving profitable growth, we would love to hear from you.
Zurich Canada is currently looking for a Senior Liability Underwriter to analyze and underwrite new and renewal business of higher technical complexity, delivering exceptional service and supporting Zurich's strategic growth in the Canadian market. This role can be located in Calgary or Vancouver.
Reporting to the AVP, Liability Manager, Western Region, you will be responsible for utilizing The Zurich Way of Underwriting framework, managing accounts within delegated authority levels, and partnering with brokers and customers to provide tailored insurance solutions.
This is a unique opportunity to build your expertise and grow your career in a supportive environment where your voice matters.
This is a hybrid work opportunity.
What you will do

• Underwrite and analyze new and renewal business within delegated authority levels on assignments of higher technical complexity.
• Administer and monitor underwriting rules, guidelines, insurance laws, regulations, and rating annual rules.
• Utilize The Zurich Way of Underwriting framework to ensure disciplined underwriting decisions.
• Develop, maintain, and collaborate with Line of Business representatives on referrals and business needs.
• Provide guidance to lower-level underwriters and colleagues as needed.
• Develop and maintain strong relationships with distributors (agents and brokers) to support business retention and acquisition.
• Act as a key contact and trusted advisor for assigned brokers and clients, supporting Zurich's sales culture by being a Help Point for agents, brokers, and customers.
• Proactively seek renewal and new account opportunities, conducting detailed opportunity assessments with key distributors to identify growth potential.
• Qualify accounts in line with Zurich's underwriting appetite and business strategy.
• Conduct broker, customer, and on-site visits with clear, well-prepared objectives.
• Negotiate terms and conditions and close deals to ensure profitable business growth.
• Cross-sell additional lines of business to increase product density and deepen account relationships.
• Participate actively in sales team meetings for assigned brokers and territories.
• Manage a pipeline of qualified opportunities 90-120 days prior to effective date, ensuring timely engagement and execution.
• Accurately calculate target pricing by using underwriting tools effectively.
• Measure exposures, analyze risk, and determine appropriate coverage and pricing.
• Issue quotes, set coverage terms, and service accounts including declinations and cancellations.
• Lead marketing presentations for assigned agents and brokers.
• Provide technical advice to help customers solve problems and improve their businesses.
• Develop and maintain ongoing relationships with customers, anticipating their needs and identifying opportunities to add value.
• Lead short-term (3-9 month) defined-scope projects related to underwriting, process improvement, or customer service.
• Conduct due diligence on transactions to assess risk profiles and ensure regulatory compliance.
• Independently collect and analyze data using The Zurich Way of Underwriting, making informed recommendations within authority levels.
• Evaluate underwriting processes, implement technical standards and controls, and identify opportunities for improvement.
• Handle and resolve customer queries, providing advice and supporting account development.
• Participate in business travel as required and maintain flexibility for extended hours during peak periods.
• Maintain a valid driver's license and ensure regular, predictable attendance and in-office visibility as required.

Our Culture

• At Zurich, we are proud of our culture. We are passionate about Diversity, Inclusion, Equity, and Belonging (DIEB). We want you to bring your whole self to work, and we want our employees to be reflective of the communities in which we live and work. Our DIEB initiatives are creating an environment where everyone feels welcome.
• We have a collaborative culture where diversity of thought is valued. We value your input and strive to give our employees the tools they need to make an impact.
• We care about our employees' well-being and offer a comprehensive health/benefits plan with varying levels of coverage to suit your specific needs and a competitive total compensation package.
• We understand how important it is to rest, recharge and do the things you love. At Zurich, all employees receive a minimum of four weeks of vacation per year to do just that.
• We also understand that employees require time off for personal reasons. Maybe you have an appointment during a workday, a cultural or religious holiday you would like to observe, or you need time off to focus on your mental health. Zurich employees receive four personal days per year to be used at their discretion.
• We are committed to continuous improvement, and offer access to a comprehensive range of training and development opportunities.
• We care about our communities. Our communities are where our customers, people, and shareholders live and work. While we can be proud of the contribution to society Zurich makes through our core business of insurance, we must also give back to our communities through our talent, time, and resources.
• We have won numerous awards for our workplace culture. We are proud to be one of Greater Toronto's Top Employers and to have received Insurance Business Canada's 5-Star Diversity, Equity, and Inclusion Award.

Make a difference. Be challenged. Be inspired. Be supported. Love what you do. Work for us.
About Us
Zurich Canada is part of the Zurich Insurance Group, a multi-line insurer with approximately 55,000 employees worldwide serving customers in global and local markets. Zurich Canada has been a leading insurance provider serving mid-sized and large companies, including multinational corporations, in the Canadian commercial market for 100 years. With over 500 employees in offices across the country, Zurich offers the global strength of a top insurance provider combined with in-depth knowledge of industries and local markets. Zurich Canada aspires to be risk management professionals' first choice as their premier partner to help meet the risk challenges of today and tomorrow. Read more at .
A future with Zurich
Now is the time to move forward and make a difference. At Zurich, we want you to share your unique perspectives, experiences and ideas so we can grow and drive sustainable change together. As part of a leading global organization, Zurich North America has over 148 years of experience managing risk and supporting resilience. We are a leading provider of commercial property-casualty insurance solutions and a wide range of risk management products and services for businesses and individuals. Today, we serve more than 25 industries, from agriculture to technology and insure 90% of the Fortune 500. Our growth strategy is not limited to our business. As an employer, Zurich strives to provide ongoing career development opportunities and foster an environment where voices are diverse, behaviors are inclusive, actions drive equity, and our people feel a sense of belonging. Be a part of the next evolution of the insurance industry. Join us in building a brighter future for our people, our customers and the communities we serve.
As a global company, Zurich recognizes the diversity of our workforce as an asset. We recruit talented people from a variety of backgrounds with unique perspectives that are truly welcome here. Taken together, diversity and inclusion bring us closer to our common goal: exceeding our customers' expectations. Zurich is committed to providing a diverse, inclusive and barrier-free environment resulting in an accessible organization for employees, customers, and other parties who interact with, or on behalf of, Zurich. We strive to achieve a workplace free of discrimination of all forms, including discrimination on the basis of physical or mental disability, or medical condition. If you are interested in a job opportunity, please advise if you require an accommodation, so we can work with you to provide a more accessible process.
Zurich does not accept unsolicited resumes from search firms or employment agencies. Any unsolicited resume will become the property of Zurich Canadian Holdings Limited. If you are a preferred vendor, please use our Recruiting Agency Portal for resume submission.
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Skills Required