Job Description

Position: Senior Lead, Organization Development

Permanent (0.4 FTE)

Reports to:

Executive Director

The

Burlington Family Health Team

is looking for a Senior Lead, Organization Development to advance strategic projects and operational effectiveness. This role is a non-clinical leadership position that focuses on development and implementation of organizational policies and processes, drives cross-functional projects, enhances communication and workflow systems and drives improvements that support a quality care. The ideal candidate brings deep sector knowledge and leadership experience to support governance, change management and continuous quality improvement across the organization.

Key responsibilities

include:

Work as a member of the BFHT to support our clinical teams in the delivery of quality primary care

Lead the review, development, and implementation of BFHT policies and procedures, ensuring alignment with legislation, regulations and sector best practices.

Serve as a key advisor to the Executive Director on policy-related risks, gaps, and opportunities.

Oversee version control and governance of organizational documentation.

Develop and update job descriptions and job postings, ensuring alignment with organizational structure and role clarity.

Contribute to workforce planning, onboarding frameworks, and knowledge transfer strategies.

Lead and/or oversee strategic initiatives including program development, quality improvement, evaluation, and strategic planning.

Develop and implement project charters, timelines, and reporting tools in collaboration with clinical and administrative leads.

Design and develop internal and external communication tools, including brochures, flyers, slide decks, and stakeholder-facing materials.

Strengthen organizational communication strategies and ensure alignment with BFHT's visual identity.

Oversee the creation and maintenance of operational manuals, SOPs, and toolkits.

Lead capacity-building initiatives including workshops, facilitated discussions, and learning resources.

Collaborate with leadership and teams to assess and improve administrative workflows.

Facilitate interprofessional discussions, planning sessions, and improvement initiatives.

QUALIFICATIONS:

? Masters Degree (or equivalent) in health administration, public policy, communications, or a related discipline.

? Minimum 15 years of progressive leadership experience in primary care settings and/or community-based healthcare.

? Demonstrated commitment to advancing quality patient care in an interdisciplinary primary care environment

? Demonstrated expertise in policy development, organizational design, project leadership, and healthcare administration.

? Exceptional written communication skills with proven ability to produce high-quality documents, including policies, communications, and manuals.

? Highly skilled in stakeholder engagement, group facilitation, and cross-functional collaboration.

? Demonstrated sound judgement, decision-making, and cross-functional collaboration.

? Advanced proficiency in Microsoft Office, Canva or design tools, and document management systems.

? Excellent oral communications skills and ability to work effectively and collaboratively as a member of the team

? Strong understanding of Ontario Ministry of Health funding, healthcare services, accountability and reporting frameworks, and governance structures.

? Proactive and adaptable, with a demonstrated ability to work independently while advancing organizational goals.

? Strong commitment to confidentiality, professionalism and team-based care.

? Demonstrated ability to integrate equity, diversity and inclusion (EDI) principles and anti-oppressive practices.

To Apply

Please forward a cover letter as well as curriculum vitae to:

Deadline to apply is November 12, 2025

We thank all who apply however only those selected for an interview will be contacted. No phone calls please.

Job Type: Part-time

Pay: $31.87-$45.00 per hour

Expected hours: 16 per week

Work Location: In person