Job Description

Overview:

TekWissen Group is a workforce management provider throughout the USA and many other countries in the world. Our client is a company who is a provider of banking and financial services. The company operates through two divisions, Retail Banking and Services, and Corporate and Institutional Banking

Position: Senior IV2 Application Production Engineer

Location: Montr al QC H3A 2A6

Duration: 12 Months

Job Type: Contract

Work Type: Hybrid schedule



The Production Engineer will be part of a multi-disciplined team, providing support to the production elements of the IV2 applications. The role is centred on application support, and requires a wide range of technical skills. The Production Engineer will work closely with development and infrastructure teams to:

Pro-actively monitor, manage and improve availability and performance of the production environments (from presentation and application layers to Infrastructure layers)

Pro-actively manage the capacity of production applications

Plan and implement application releases, load tests and configuration changes

Customize production tools (monitoring, deployment, scheduling etc.)

Contribute to medium and high scale technical projects as part of the by contributing in architecture review and design, upgrading and migrating application systems to new platforms.

Provide feedback and propose solutions to management on performance, capacity and design issues

The Production Engineer will also work with other teams to respond to incidents and resolve issues promptly, often under pressure, to restore normal services to the business. Therefore, ability to be on call and provide support out of hours is essential.

As this is a production support role, focusing across a range of different and mostly cutting edge technologies, candidates must possess the aptitude and desire to learn.

Skills and Qualifications

Candidates must have a minimum of 3 years of experience in a similar role.

He/she must be experienced in providing multi-disciplined technical support as part of a team,and have practical knowledge of performance and capacity management from an application, database and network perspective as well as strong aptitude for automation.

Role Specific Technical Skills

Production experience across the following:

System administration In-depth knowledge in Linux/Unix and good knowledge on Windows systems

Good general understanding of global infrastructure, firewalls and networking and considerations in these areas.

Networks : Good understanding of network principals and practical knowledge of load balancing technologies is essential

Monitoring Experience in managing monitoring tools (Dynatrace)

Automation Experience to release and or server automation tools such as AnsibleTower, Jenkins,

Knowledge of programming and scripting methodologies and demonstrable proficiency in writing code in one or more of the following languages; Python, Perl, Ruby, Java

Data Experience into Log indexing product such as Splunk and Elastic Search

Application servers Strong knowledge in configuring and supporting web technologies such as Tomcat, Apache, nginx, IIS

Analytical skills - Ability to analyse data surrounding incidents to a fine level, investigate dependencies and evaluate possible areas for improvement, and actions with a view to automate resolution

Desirable IT Skills

Containers exposure to Docker and Kubernetes;

Databases exposure to or skills in noSQL DBs ( mongodb);

Understanding of application lifecycle and Agile methodology

Good tasks management, prioritisation, risk management

Appreciation of production processes, including change and release management

Good incident and problem management skills, with knowledge of ITIL beneficial

Personal Attributes

Strong problem solving skills

Good interpersonal skills and team player

Client focused

Attention to details

Strong aptitude and interest in technology

High energy level coupled with a desire to take on responsibility

Able to multi-task

TekWissen Group is an equal opportunity/affirmative action Employer (m/f/d/v) supporting workforce diversity.

TekWissen Group