Job Description

• Own support product(s) and delivery of select IT end user services as well as build and maintain valuable relationships with all Canadian and US stakeholders
• Proactively look for ways to improve IT services by collaborating across various IT functions and with stakeholders at all levels
• Develop IT solutions to support business outcomes as needed
• Work closely with on-site EUS and Unified Workforce Staff to deliver support
• Manage escalations and communicate effectively (written and verbally) with end users and stakeholders
• Participate in regular service review meetings with relevant stakeholders (could be internal /external)
• Manage IT invoices for team
• Manage one of several services provided by team

Qualifications

• 4 to 8 years of IT Customer Service
• Stakeholder and communication management - Influencing internal and external stakeholders
• Ability to work with all levels of people
• SAP Experience and some financial background
• Ability to build a new laptop for incoming employees
• Must be able to work in Canada without Sponsorship

Additional Information

What We Offer:

• We offer a competitive base salary and incentive bonus potential, combined with challenging and meaningful work, learning and career development opportunities and a great team environment.
• A culture that celebrates diversity & inclusion, promotes personal and professional development and offers flexible work options to meet both your work and personal needs
• Comprehensive Benefit offering, Pension and Group Retirement program with company match, and Profit Sharing.
• Focus on Wellness and innovative programs that support overall health and wellbeing such as annual Lifestyle Account and free Headspace App
• Progressive Employee Policies and Programs including a Flexible Work Location approach, and a vacation policy that provides up to 30 days\' vacation for all employees

Syngenta is an Equal Opportunity Employer and does not discriminate in recruitment, hiring, training, promotion or any other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, gender identity, marital or veteran status, disability, or any other legally protected status.

Syngenta Contact Information:
If you need assistance during the application process, please contact the Service Desk at

Syngenta Canada welcomes applications from all qualified candidates and is able to accommodate persons with disabilities. For more information about accommodation during any stage of the recruitment process or if you would like more information on our accommodation policies, please contact

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Company Description

As a world market leader in crop protection, we help farmers to counter these threats and ensure enough safe, nutritious, affordable food for all -while minimizing the use of land and other agricultural inputs.

Syngenta Crop Protection keeps plants safe from planting to harvesting. From the moment a seed is planted through to harvest, crops need to be protected from weeds, insects and diseases as well as droughts and floods, heat and cold.

Syngenta Crop Protection is headquartered in Switzerland.

About Us

We invite you to help our Canada team shape the future of agriculture. At Syngenta, we believe every employee has a role to play in safely feeding the world and taking care of our planet. To support that challenge, the IT team is currently seeking a Senior IT End User Services Consultant.

Syngenta