Job Description

Permanent Full Time-Objective:The Special Investigations Unit\'s Senior Investigator works within the Canada Life Fraud Management Team, focused on group health and dental plans. This Investigator will conduct interviews and gather evidence by performing surveillance and utilizing undercover techniques.To be successful in this role, you will require the skills to analyze data, implement established investigative/interview techniques, conduct interviews, gather evidence, and document findings. The Senior Investigator must be a self-motivated team player who can periodically travel across Canada.What you will do:

• Assess information to determine investigative avenues.
• Develop investigative plans that meet criminal prosecution and/or civil action standards.
• Analyze claim data.
• Conduct witness and subject interviews.
• Conduct onsite provider audits to ensure compliance.
• Perform undercover and covert operations.
• Perform surveillance.
• Prepare investigative reports for senior management, regulatory bodies, and law enforcement.
• Collect and present evidence for court and/or tribunals.
• Make recommendations for the improvement of procedures and internal controls.
• Develop and maintain positive relationships throughout the organization.

What you will bring:

• A minimum of 5 years investigative experience.
• Education/skills acquired through the completion of a post-secondary degree or equivalent.
• Strong investigative and interview/interrogation skills.
• Experience in drafting investigative reports.
• Experience in courtroom testimony and the presentation of evidence.
• Law Enforcement background is an asset.
• CFE or CFI designation is an asset.
• Ability to communicate in French is an asset.
• Experience in conducting surveillance is an asset.
• Experience in conducting undercover investigations is an asset.
• Understanding of group insurance concepts and products in an asset.
• Excellent organizational and time management skills.
• Proficiency in using Microsoft applications such as Excel, Word, and Outlook.
• Possess a valid driver\'s licence issued by the province of your residency.
• Access to a personal vehicle for business travel.
• The ability to travel across Canada to conduct investigations.

-The base salary for this position is between $51,400 - $ 95,200 annually. This represents base salary only and does not represent other variable compensation components of our total compensation ( i.e. annual bonus, commission etc). If you are selected to move forward in our recruitment process, your recruiter will be able to discuss additional details of our total rewards program with you.Career opportunities will be open a minimum of 5 business days from the date of posting, closing dates will vary depending on the search activity. All applications received will be reviewed on a rolling basis.Be your best at Canada Life- Apply today!Being a part of Canada Life means you have a voice. This is a place where your unique background, perspectives and talents are valued, and shape our future success.You can be your best here. You\'re part of a diverse and inclusive workplace where your career and well-being are championed. You\'ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.Together, as part of a great team, you\'ll deliver on our shared purpose to improve the well-being of Canadians. It\'s our driving force. Become part of a strong and successful company that\'s trusted by millions of Canadians to do the right thing.Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we\'re one of Canada\'s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Canada Life policies. To request a reasonable accommodation in the application process, contact talentacquisitioncanada@canadalife.com.Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted.#LI-HybridRequisition ID: 1568Category: Claims ManagementLocation:Winnipeg, MB Regina, SK Toronto, ON Vancouver, British Columbia Ottawa, ON London, ON Montreal, QuebecDate: Sep 6, 2024If you are not finding suitable opportunities now, please click below to join our talent community!

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