Job Description

Were building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing whats right for our clients.At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.To learn more about CIBC, please visitWhat Youll Be DoingAs an Intake Analyst within CIBC's Core Banking and Payments Technology Department Intake Team, youll support the end-to-end Intake Process and act as the owner of the intake and work with subject matter experts in both business and technology side to deliver the solution design and estimate. Youll lead Intake items to complete the solution design aligned to CIBCs enterprise architecture roadmap. Youll participate in ideation and collaborate with a diverse team to create and build flexible, innovative solutions that deliver a best in class client experience. Youll need to communicate and provide regular status update to requestor thru whole intake process.At CIBC we enable the work environment most optimal for you to thrive in your role. Details on your work arrangement (proportion of on-site and remote work) will be discussed at the time of your interviewHow Youll Succeed

• Client engagement - Meet with clients to understand their priorities, advise them on solutions, and provide a forward-looking financial plan. Use your knowledge of cash management, credit, investment and wealth protection to help clients meet their goals.
• Relationship building - Engage in marketing and outreach activities to show clients you value them and their communities. Grow your network, deepen existing relationships, and collaborate with others to ensure clients are connected to the right people and opportunities.
• Leveraging technology - Become a technology expert. Share your knowledge by introducing clients to our mobile banking applications, enabling them to better manage their banking needs.

Who You Are

• Understanding Requirements and Business Objectives - Work closely with Business Partners to guide formulation of complex business requirements and solution discussions to meet business needs. Knowledge of JIRA will be helpful in this role as well.
• Solution Design and Estimate - Work with Enterprise Architecture, SME from Core Banking and Payments Technology Development teams and other Technology partners to agree on a solution which addresses the business requirements and objectives. Based on the solution, identify impacted areas and coordinate the efforts with all the impacted teams to complete the estimate of the intake.
• Communication and status update - Summarize and provide regular status updates to intake requestor and Intake Team manager on the progress of the intake assigned to you. Understand the business priority for all intakes and negotiate priority with business representative if there is conflict exist. Ensure intake record information was updated with latest information and status.
• You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it's the right thing to do.
• Youre goal oriented. Youre motivated by accomplishing your goals and delivering your best to make a difference.
• You're passionate about people. You find meaning in relationships and surround yourself with a diverse network of partners. You connect with others through respect and authenticity.
• You love to learn. You're passionate about growing your knowledge. You have a strong sense of curiosity.
• Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability.

What CIBC OffersAt CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

• We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a health benefits program, defined benefit pension plan, an employee share purchase plan and MomentMakers, our social, points-based recognition program.
• Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
• We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

What CIBC OffersAt CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.*Subject to plan and program terms and conditionsWhat you need to knowCIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contactYou need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.Job Location Toronto-81 Bay, 33rd FloorEmployment Type RegularWeekly Hours 37.5Skills Information Technology Operations, Problem Resolution, Project Coordination, Service Requests, Work Collaboratively

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