Relationship Building
Managing Healthy Conflict
Adaptability
Critical Thinking and Decision Making
The Role:
The Senior Information Systems Analyst acts as a vital link between end users, IM&C, and vendor support teams, bridging strategic and operational efforts. This role encompasses various responsibilities, including application support, business analysis, process design, system configuration, and project management. The analyst will spearhead initiatives to implement and enhance application software platforms like the Grants Management System, Customer Relationship Management, and Enterprise Resource Planning, all while ensuring these efforts align with organizational goals, meet security standards, and address user needs. Additionally, this position will play a key role in shaping and refining the services and processes of the Information Management & Cybersecurity department.
Core Areas of Responsibility:
System Management
Utilize ticketing systems and knowledge bases to track, manage, and resolve support requests efficiently.
Collaborate with other Information Management & Cybersecurity department's services and processes.
Configure systems, including workflows, permissions, and forms
Manage application onboarding and decommissioning
Liaise with vendor support teams to resolve issues and implement updates
Business Analysis & Process Design
Gather and analyze business requirements from stakeholders
Design and document current and future state workflows
Translate business needs into functional and technical specifications
Support integration between applications to enable seamless data flow
Documentation & Training
Contribute to the development and maintenance of support documentation and FAQs to enhance self-service resources
Deliver application/system training sessions to end users with varying levels of digital literacy
Maintain documentation for system configurations and process changes
Project Management
Lead or support the Information Management & Cybersecurity department's services and processes.
Lead business projects related to application implementation and enhancement
Develop project plans, timelines, and resource allocations
Coordinate cross-functional teams and manage stakeholder communications
Monitor project progress, risks, and deliverables to ensure successful outcomes
Support change management and post-implementation reviews
Governance & Collaboration
Ensure application configurations align with cybersecurity and data governance standards
Provide feedback to leadership on system performance and user needs
Participate in internal committees and cross-functional projects
About You: If your background differs from the one listed below, please explain in your cover letter why you would be a good fit.
Experience, Education, and Credentials
Diploma or degree in business analysis, information systems, or related field
5-7 years of experience in application support, business analysis, or system configuration
Experience with configurable platforms
Strong documentation and communication skills
Experience managing or coordinating projects
Preferred
Experience in nonprofit or public sector environments
Familiarity with data governance and cybersecurity principles
Certifications such as CBAP, ITIL, PMP, or BPMN are an asset
Skills and Abilities
Strong written and verbal communication skills
Strong process mapping skills
Working knowledge of workflow design
Strong project planning and coordination skills
Ability to translate technical data for audiences with varying digital literacy
Strong problem-solving capability
Ability to work under pressure
Ability to collaborate
Ability to provide constructive feedback
Flexibility in thinking and operating style
Strong active listening skills
Patience when dealing with others
Sensitivity toward the preferences and wishes of others
Ability to work evenings and weekends as needed, with little advance notice
Great Interpersonal skills
What We Offer:
Starting salary in the range of
$64,000 - $79,900
A comprehensive benefit package including health and dental benefits
A Health Spending Account
Access to Consult + (Virtual Doctor Service)
EFAP program available to employees and family members
Pension program starting at six months of employment
Vacation starts at three weeks per year
Eco-pass program (half-cost bus pass)
Maternity/Parental Leave Top Up
Professional Development opportunities
Applications, including a resume and a cover letter, should be submitted by
November 18, 2025.
All applications must be submitted at https://careers.risepeople.com/the- winnipeg-foundation/en.
Applicants who do not fully satisfy all the essential requirements are nonetheless encouraged to submit their applications for consideration regarding this position. We firmly believe in the potential of diverse perspectives, skills, and experiences to enrich our team and contribute to The Foundation's overall success.
The Recruitment Process
As part of The Foundation's commitment to being transparent, the following are the stages of our recruitment process:
Job posting (2 weeks in circulation)
Phone screening (conducted after the closing date; duration: 2 weeks)
First in-person interview (conducted within 2 weeks after phone screening interviews)
Second in-person interview (within 2 weeks after the first interview)
Start date:
January 2026
During the recruitment process, prospective candidates will be expected to provide specific examples of situations where they have demonstrated The Foundation's values and core competencies.
The Winnipeg Foundation is committed to an inclusive, barrier-free environment and will accommodate the needs of applicants under the Accessibility for Manitobans Act (AMA) throughout all stages of the recruitment and selection process. We thank all applicants for their interest; only those advancing in the competition will be contacted. If you are contacted to participate in the process, please advise if you require any accommodations.
Note
: If you would like to discuss an accommodation or have difficulty submitting your application via the portal, please email careers@wpgfdn.org for support.
Job Type: Full-time
Pay: $64,000.00-$79,900.00 per year
Benefits:
Employee assistance program
Life insurance
Paid time off
RRSP match
Tuition reimbursement
Work Location: In person
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