Job Description

PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. Trusted by nearly half of both the Fortune 500 and the Forbes AI 50, as well as approximately two-thirds of the Fortune 100, PagerDuty is essential for delivering always-on digital experiences to modern businesses.
At PagerDuty, you'll tackle complex problems, collaborate with kind and ambitious people, and help build a more equitable world-all in a flexible, award-winning workplace.
PagerDuty is looking for a Senior HRIS Analyst to join our diverse, customer-focused team! The Senior HRIS Analyst is a member of the centralized, dedicated Workday HRIS Team, working together to ensure effective use of the system by updating, configuring, improving, and providing expertise on the system to cross-functional stakeholders. As a Senior HRIS Analyst, you will be responsible for the design, configuration, implementation, communication, maintenance, and administration in support of our HRIS strategy. If you are a big thinker and collaborator who is technologically proficient, operational, and results-oriented, we are looking for you!
*Important note - This role can be hired remote USA or Remote Canada, but candidates who are currently located near the Atlanta or Toronto PagerDuty hub are highly preferred.
Key Responsibilities:

• Provides technical support for our Workday Modules (Core HCM, Absence, Time Keeping, Benefits, Advanced Compensation, Payroll, etc.), including researching and resolving system problems, unexpected results, or process flaws; performing scheduled activities; recommending solutions or alternate methods to meet requirements.
• Collaborates with functional and technical system stakeholders to streamline processes, advise on new functionality, and promote user adoption.
• Participates in the review, testing, and implementation of feature releases.
• Documents process and results following our SOX compliance change management process.
• Helps maintain data integrity in systems by running audits and analyzing data.
• Engage with the Workday community to understand system capabilities and recommend solutions to address business needs.
• Act as a system consultant to process and program owners.

Basic Requirements:

• 4-5 years of Workday configuration experience.
• Proficient with EIBs (Enterprise Interface Builder).
• Experience working in a fast-paced, growth-focused company.
• Proven ability to successfully prioritize multiple projects and priorities, and able to pivot when priorities change.
• Highly organized and detail-oriented with a focus on execution, problem-solving, and process improvement.
• Experience developing and implementing business and system process improvements and setting standards.
• Advanced knowledge of MS Excel.

Preferred Qualifications:

• Workday Pro Certification in any Workday module (e.g. HCM, Benefits, Payroll, Advanced Comp, etc.).
• Agile or Scrum certification.
• A passion for People/HR technology.
• Outstanding communication and interpersonal skills.
• Experience working with Google Suite.

The base salary range for this position is 98,000 - 149,000 CAD. This role may also be eligible for bonus, commission, equity, and/or benefits.
Our base salary ranges are determined by role, level, and location. The range, which is subject to change based on primary work location, reflects the minimum and maximum base salary we expect to pay newly hired employees for the position. Within the range, we determine pay for an individual based on a number of factors including market location, job-related knowledge, skills/competencies and experience.
Your recruiter can share more about the specific offerings for this role, as well as the salary range for your primary work location during the hiring process.
Hesitant to apply?
We encourage you to submit your resume even if you don't meet every requirement. We value potential and consider each candidate's full professional story. Whether you're exploring a career change or taking your next step, we look forward to reviewing your application. If this just isn't the right role or time - sign up for !
Where we work
PagerDuty operates a hybrid work model with in 8 major cities: Atlanta, Lisbon, London, San Francisco, Santiago, Sydney, Tokyo, and Toronto. While we offer flexibility within our established locations, we cannot employ candidates residing in:
Location restrictions:
Australia: Northern Territory, Queensland, South Australia, Tasmania, Western Australia
Canada: Alberta, Manitoba, Newfoundland, Northwest Territories, Nunavut, PEI, Quebec, Saskatchewan, Yukon
United States: Alaska, Hawaii, Iowa, Louisiana, Mississippi, Nebraska, New Mexico, Oklahoma, Rhode Island, South Dakota, West Virginia, Wyoming
Candidates must reside in an eligible location, which vary by role.
How we work
guide how we support customers, collaborate with colleagues, develop products, and foster a culture of belonging. They define not just our actions, but what it means to be Dutonian.
People Leaders at PagerDuty are responsible for creating high performance environments that drive accountability. PagerDuty has four key dimensions that define our Leadership Impact: Lead Self, Lead the Team, Lead the Business, and Lead the Future. Each dimension has three associated competencies to give leaders a shared language for guiding their development, career, promotion, and succession planning discussions. Our Manager Expectations serve as a practical guide for managers to understand their responsibilities, prioritize their efforts, and drive engagement and performance.
What we offer
As a global organization, our total rewards approach is competitive with industry standards and aligned with local laws and regulations. Learn more, including country-specific offerings, on our .
Your package may include:

• Competitive salary
• Comprehensive benefits package from day one
• Flexible work arrangements
• Company equity*
• ESPP (Employee Stock Purchase Program)*
• Retirement or pension plan*
• Generous paid vacation time
• Paid holidays and sick leave
• Dutonian Wellness Days & HibernationDuty - companywide paid days off in addition to PTO
• Paid parental leave: 22 weeks for pregnant parent, 12 weeks for non-pregnant parent (some countries have longer leave standards and we comply with local laws)*
• Paid volunteer time off: 20 hours per year
• Company-wide hack weeks
• Mental wellness programs

*Eligibility may vary by role, region, and tenure
About PagerDuty
PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. The PagerDuty Operations Cloud is an AI-powered platform that empowers business resilience and drives operational efficiency for enterprises. With a generative AI assistant at its core, PagerDuty empowers teams to detect and resolve issues in real time, orchestrate complex workflows, and drive continuous improvement across their digital operations. Trusted by nearly half of both the Fortune 500 and the Forbes AI 50, as well as approximately two-thirds of the Fortune 100, PagerDuty is essential for delivering always-on digital experiences to modern businesses
PagerDuty is Great Place to Work-certified(TM), a Fortune Best Workplace for Millennials, a Fortune Best Medium Workplace, a Fortune Best Workplace in Technology, and a top rated product on TrustRadius and G2.
Go behind-the-scenes on our and @pagerduty on Instagram.
Additional Information
PagerDuty is committed to creating a diverse environment and is an equal opportunity employer. PagerDuty does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, parental status, veteran status, or disability status. Your privacy is important to us. By submitting an application, you confirm that you have read and understand PagerDuty's .
PagerDuty is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. Should you require accommodation, please email accommodation@pagerduty.com and we will work with you to meet your accessibility needs.
PagerDuty uses the E-Verify employment verification program.

Skills Required