We're looking for motivated, engaged people to help make everyone's journeys better.
Position Summary:
This dynamic Senior Manager, Human Resources role, provides human resources generalist support to our Canadian unit of Toronto (YYZ) in specific areas of performance management, compensation & benefits, labour relations, worker's compensation and absence case management.
This position will operate out of our Toronto unit located at 2498 Britannia Road East, Mississauga, ON L5P 1A2 . On the grounds of the Toronto Pearson Airport.
Essential Duties and Responsibilities:Provides HR Generalist support to the Toronto client groups and their staff by providing and managing all HR programs
Acts as a HR business partner to client group by developing and implementing HR strategies; assists with re-organizations and restructuring strategies
Provides full-cycle talent support; provides performance planning and performance management support
Educates managers on HR policy and compliance requirements along with interpretation of the collective agreement of all of the units
Manages employee relations issues; manages retention strategy and termination process, including exit interviews
Handles all legal compliance and litigation issues, interfaces with legal team
Responsible for implementing training initiatives (e.g. competency training, setting goals and objectives)
Advises managers and employees on immigration issues including visas, permanent residence processes and company policy; coordinates work visa sponsorship and ensures maintenance of proper work authorizations
Conducts new hire orientation and provides on-boarding support
Assists managers with drafting position approval requests, salary adjustment requests and supporting documents for approval
Ensures all HR best practices, procedures are followed
Leads the Absence Case Management process regarding employee's sick leaves and Worker's Compensation issues
Strong administrative skills are required
Some data entry into our HRIS system (Workday) is required for any employee changes and new hire entry for our unionized workforce
Education:Bachelor's degree from a four-year college or university required. Advanced degree preferred.
Work Experience:At least 7 years experience in progressively responsible human resource roles; and at least 3 years in a supervisory role.
Experience working in transportation, hospitality, manufacturing or food service environment highly desirable.
Previous experience working as a Human Resources Manager in a highly unionized environment
Job Skills:Bilingual in both written and spoken French and English is an asset
Candidate must be knowledgeable in both Federal and Provincial employment law (Ontario).
Experience handling immigration and work authorization matters in a business environment highly desirable
Position requires experience and demonstrates competency in areas of:
Business
Labor relations
Leadership
Influencing
Effective relationship building
Business partnering
Cross-functional collaboration
Talent acquisition
Project management
Negotiation
Establishing metrics for human resources performance
Analysis
Time management
Prioritizing multiple projects/tasks
Candidate must be action oriented, highly organized problem solver who enjoys challenges and working collaboratively
Must have strong computer and database application skills (Excel, Word, etc.)
Communication Skills:Excellent oral and written communication skills; must also be good listener
Certificates, Licenses and Registrations:CHRP preferred
Travel:Up to 10%
Environmental Requirements:Regular office environment
Organization StructureDirect Line Manager (Title): Human Resources Director, Canada
Dotted Line Manager (Title, if applicable): GM, Toronto unit
Number of Direct Reports: 4 (HR Specialist, Payroll Specialist, Payroll Assistant, Reception/Security Supervisor)
Number of Dotted Line Reports: 0*
Estimated Total Size of Team: 5
Demonstrated Competencies to be Successful in the Position:Thinking - Information search and analysis, problem resolution skills
Engaging - understanding others, team leadership, developing people
Inspiring - influencing and building relationships, motivating and inspiring, communicating effectively
Achieving - delivering business results under pressure, championing performance improvement, customer focus
The above statements are intended to describe the general nature and level of work being performed by the individual(s) assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required. Management reserves the right to modify, add, or remove duties and to assign other duties as necessary. In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.
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