Job Description

OTT Pay Inc. is an established, fully funded fintech company focused on delivering streamlined financial payment solutions. With a strategic focus on both acquiring and issuing business, we are developing a mobile-first platform that offers a wide range of financial services, loyalty programs, and innovative products, including credit cards, payment solutions, e-commerce, gift cards, and more. We are a results-driven, forward-thinking organization that values goal orientation and continuous improvement.



We are looking for a

Senior Fraud and Compliance Specialist

with a strong background in credit card issuance to join our growing team. As a

Senior Fraud and Compliance Specialist

at OTT Pay, you will play a critical role in shaping and executing the fraud prevention and regulatory compliance strategy for our credit card issuance operations. You will work closely with leadership and cross-functional teams to ensure our practices meet the highest standards of regulatory compliance, while proactively identifying and mitigating fraud risks.



This role is ideal for a detail-oriented, analytical, and execution-driven professional with significant experience in regulatory compliance and fraud risk management within Canada's financial services or payments industry.

How you will contribute:

Compliance & Regulatory Oversight*


o Support the development and ongoing management of OTT Pay's card issuing business compliance program, including policies, controls, and monitoring practices across AML, CTF, privacy, and related obligations.

o Act as a primary point of contact for regulatory matters, including FINTRAC, under the supervision of the CCO.

o Ensure accurate and timely submission of regulatory reports and assist in audit preparation across credit card operations.

o Draft and implement SOPs aligned with Mastercard rules, Canadian laws, and international best practices.

o Stay abreast of regulatory developments and assist with internal readiness for emerging compliance requirements.

o Collaborate with onboarding, product, collections, and credit teams to embed compliance controls in key workflows.

o Coordinate and assist with provincial and federal licensing and regulatory filings.

Fraud Prevention & Risk Management*


o Develop and implement fraud detection controls across the full customer lifecycle-including onboarding, transaction monitoring, synthetic identity prevention, and mule detection.

o Maintain and adjust fraud rules, limits, and thresholds to balance fraud mitigation with customer experience.

o Analyze fraud trends and create detailed reporting dashboards, including loss tracking and false positive rates.

o Work closely with IT and Product to integrate and optimize fraud prevention tools and platforms.

o Support investigations and act as a liaison with law enforcement, external partners, and vendors on fraud-related matters.

o Participate in the establishment of a Second Line of Defense model to provide independent oversight on fraud controls and risk decisions.

Vendor & Partner Coordination*


o Evaluate and support onboarding of third-party compliance and fraud vendors (e.g., KYC, sanctions screening, fraud detection).

o Work collaboratively with external partners such as Mastercard and internal stakeholders to ensure regulatory and operational alignment.

What you bring to the table:

Minimum 5 years of hands-on experience in fraud risk management and/or regulatory compliance in payment processing, digital payments, or fintech environments. In-depth understanding of Canadian regulatory frameworks, including PCMLTFA, RPAA, FINTRAC guidelines, and privacy legislation (PIPEDA). Experience building or maintaining compliance and/or fraud programs within a Canadian regulated entity. Proficiency with fraud detection systems, transaction monitoring, and customer risk scoring models. Demonstrated ability to analyze complex data and present actionable insights to stakeholders. Strong communication and stakeholder management skills. Bachelor's degree required; professional certifications such as CAMS or CFE are considered strong assets.

What's in it for you:

Competitive Salary Opportunity to learn and grow with a supportive team Vacation Leave Centrally located modern and spacious offices close to Eglinton and Leslie Free use of onsite gym and sports facilities, and regular company social events A chance to work in a dynamic, collaborative, progressive and high performing team Community involvement through the annual Terry Fox Run Tremendous opportunities for Growth and Development



This is an onsite position and the successful candidate will be required to report to the office Mon-Fri from 9:00am to 5:30pm.

Visit our website at https://ottpay.com/.



We are committed to fostering a diverse and inclusive workplace, welcoming individuals from various backgrounds and experiences to contribute to the future of payments. At OTT Pay, our engineering team values collaboration, support, and mutual growth. We actively work to build an inclusive culture that encourages the development of all team members. As an equal opportunity employer, we welcome applications from all qualified candidates, including those with disabilities. If you require accommodation during the application or interview process, we will work with you to ensure your needs are met.



We appreciate all applicants for their interest; however, only those candidates selected for an interview will be contacted.