OverviewAre you passionate about understanding and supporting customer experience? Do you want to apply your background in research, experience design, or cognitive or behavioral psychology to help team members from across WorkSafeBC understand the perspectives, needs, and experiences of our stakeholders? Our Experience, Marketing, and Insights team is looking for a Senior Experience Specialist to enable experience design that makes a difference to those we serve.In this role, you\'ll lead and execute initiatives that maximize market and behavioral research and leverage business knowledge to help us understand the needs and perceptions of injured workers, their employers, as well as health care and service providers in B.C. This strategic role is critical in creating positive experiences resulting in optimal interactions, support, and service for our stakeholders.This is a temporary position for twelve-months.How you\'ll make a difference: You\'ll build the understanding and trust that helps WorkSafeBC serve people across B.C.Where you\'ll work: At WorkSafeBC, we offer a model that combines the convenience of working remotely with the dynamism of working in one of our offices based on the operational needs of the position.In this role, you will work primarily from our Richmond office, with some flexibility in working from your home in B.C.What you\'ll do
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