Senior Engineering Manager, Agent Platform

Remote, CA, Canada

Job Description

Dropbox is a Virtual First company. For this role, we are currently only authorized to hire candidates from the following provinces: Alberta, British Columbia, Ontario, and Saskatchewan.



Role Description



As a Senior Engineering Manager focused on Orchestration & Planning within the Dropbox Dash organization, you will lead the team responsible for building the brain of Dropbox's next generation agent platform, the system that enables agents to reason, plan, and act on behalf of users.



You will play a crucial role in areas such as agent orchestration, planning and coordination, and developer platform enablement. Your team will design the core decision-making and execution systems that power Dash, Dropbox's AI-first productivity product, and set the foundation for other teams across Dropbox to build intelligent agents.



You will play a crucial part in defining how Dropbox builds and scales AI-powered systems across its 700M+ user base. You will gain substantial senior leadership exposure, collaborate across AI research, Core Dropbox, and product teams, and have the opportunity to shape the architectural and cultural foundations of Dropbox's AI platform.



Our Engineering Career Framework is viewable by anyone outside the company and describes what's expected for our engineers at each of our career levels. Check out our blog post on this topic and more here .

Responsibilities



Lead and grow a team of engineers building the orchestration and planning layer of Dropbox's agent platform

Define and deliver the long-term vision, technical roadmap, and execution strategy for agent orchestration, planning, and developer tooling

Partner with research and product teams to translate user goals and AI capabilities into reliable, scalable orchestration systems

Drive system design and implementation for multi-agent coordination, scheduling, and failure recovery

Oversee the creation of an automated evaluation platform to measure agent performance, accuracy, latency, and reliability

Ensure platform quality through strong observability, testing, and continuous evaluation pipelines

Foster a high-performance engineering culture rooted in collaboration, experimentation, and accountability



Many teams at Dropbox run Services with on-call rotations, which entails being available for calls during both core and non-core business hours. If a team has an on-call rotation, all engineers on the team are expected to participate in the rotation as part of their employment. Applicants are encouraged to ask for more details of the rotations to which the applicant is applying.

Requirements



10+ years of software engineering experience, including 5+ years leading engineering teams delivering production-scale distributed systems

Proven experience building or operating orchestration, scheduling, or workflow systems

Deep technical understanding of distributed systems design, fault tolerance, API design, and service reliability

Demonstrated ability to drive cross-functional technical programs, aligning research, product, and infrastructure teams toward shared goals

Experience managing technical roadmaps, hiring plans, and performance management for senior-level engineers

Strong analytical and problem-solving skills with a focus on measurable outcomes such as latency, throughput, reliability, and cost

Excellent written and verbal communication skills with a proven ability to influence across organizational boundaries and present to senior leadership

Preferred Qualifications



Experience building or managing agentic AI systems involving multi-step reasoning, tool orchestration, or planning frameworks

Background in AI evaluation systems, LLM-based quality assessment, or continuous feedback loops for generative models

Prior work designing developer platforms or SDKs enabling internal or external teams to extend core infrastructure

Bachelor's or Master's degree in Computer Science, Engineering, or a related technical field, or equivalent practical experience

Compensation Canada Pay Range $200,600--$271,400 CAD



The range listed above is the expected annual salary/OTE for this role, subject to change.



Salary/OTE is just one component of Dropbox's total rewards package. All regular employees are also eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs).



Company Description



Dropbox isn't just a workplace--it's a living lab for more enlightened ways of working. We're a global community of bold visionaries and resourceful doers who are shaping the future of Dropbox--and with it the future of work. Our Virtual First model combines the autonomy of a distributed workplace with the power of human connection, making space for both meaningful work and meaningful relationships. With our start-up mindset and enterprise-level opportunities, you can be who you are and grow into who you're meant to be. Here, you can own your impact to make work more intuitive, joyful, and human--for you as a Dropboxer and for hundreds of millions of people worldwide. If you're ready to push boundaries--and yourself-- Dropbox is ready for you.



Team Description



The Dropbox Engineering Team builds the technology that creates more enlightened ways of working for hundreds of millions of people. Every day, our platforms--including Dropbox Dash, Dropbox Sign, and our core sync engine--handle over a billion files for users worldwide, creating engineering challenges as great as the opportunity for impact. Our software engineering team uses a range of technologies to solve interesting problems, including Python, React, Node.js, JavaScript, MongoDB, PostgreSQL, and Android development. We think like a startup but build for an enterprise, exploring new possibilities that transform how people work. If you're excited about turning complex technical challenges into intuitive solutions at scale, join our Engineering team.



Areas of work include Machine Learning Engineers, Infrastructure Engineer, Product SWE Frontend and Backend, Mobile Software Engineers (iOS and Android), Engineering Manager, Data Engineer, Software Development Engineer in Test, Security Engineering, Site Reliability Engineer, Technical Program Managers, Network Engineer, Datacenter Engineer, Technical Supply Chain Manager and more.



Benefits



Dropbox is committed to investing in the holistic health and wellbeing of all Dropboxers and their families. Our benefits and perks programs include, but are not limited to:



Flexible PTO/Paid Time Off, paid holidays, Volunteer Time Off, and more, allowing you time to unplug, unwind, and refresh



Perks Allowance to be used on what matters most to you, whether that's wellness, learning and development, food and groceries, and much more



Mental health and wellness benefits



Monthly Internet Allowance



Intern Social Stipend



Annual Emerging Talent Summit, travel and hotel accommodations provided



Additional benefits details are available upon request.



Where group plans are not available, allowances may be provided

Benefit, amount, and type are dependent on geographical location, based upon applicable law or company policy



Dropbox supports responsible use of AI for preparation, but misrepresentation of skills or experience is not permitted. See our AI philosophy .



Dropbox is an equal opportunity employer. We are a welcoming place for everyone, and we do our best to make sure all people feel supported and connected at work. A big part of that effort is our support for members and allies of internal groups like Asians at Dropbox, BlackDropboxers, enABLE, TODOS (Latinx), Pridebox (LGBTQ), Vets at Dropbox, and Women at Dropbox.

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Job Detail

  • Job Id
    JD2919355
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Remote, CA, Canada
  • Education
    Not mentioned