Job Description

Requisition ID: 242461



Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.



The Senior Engagement Specialist supports the design, delivery, and measurement of employee engagement programs, events, and communications for Front Line employees. This role develops high-quality content, presentations, and support materials, and provides operational and logistical support for engagement initiatives, helping to foster a positive, inclusive, and client-focused culture. The Senior Engagement Specialist applies event marketing concepts to enhance the effectiveness and reach of engagement activities.

Is this role right for you? In this role, you will:

Develops and delivers communications, presentations, and support materials for engagement programs and events, incorporating event marketing principles to maximize impact. Provides operational and logistical support for the implementation and sustainment of engagement initiatives (e.g., townhalls, conferences, recognition ceremonies, roadshows). Creates promotional content and assists with event campaigns to drive awareness and participation. Acts as a resource for employees, responding to queries, gathering feedback, and escalating issues as needed. Synthesizes feedback from Pulse surveys, event Q&A, and field channels into concise reports and recommendations. Monitors engagement outcomes and adoption rates, reporting insights to the Manager and Senior Manager. Collaborates with team members and business partners to ensure alignment and consistency in engagement support and messaging. Pursues effective and efficient operations in accordance with Scotiabank's Values, Code of Conduct, and Global Sales Principles, ensuring adherence to business controls and compliance requirements. Supports engagement initiatives across Canada. Works with internal business partners and stakeholders. Utilizes Microsoft Office 365, SharePoint, AI tools, and multimedia/content design software.

Do you have the skills that will enable you to succeed in this role? We'd love to work with you if you have:

Degree or diploma in Communications, Business, HR or related field preferred. 2-4 years' experience in employee engagement, communications, event support, or event marketing, preferably in financial services. Demonstrated experience developing content, presentations, and promotional materials. Strong communication and interpersonal skills. Experience supporting operational or engagement initiatives. Working knowledge of Retail Branch and Contact Centre performance measures.
Bilingual (French, Spanish) considered an asset, but not required



Location(s): Canada : Ontario : Toronto



Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.




At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.