Job Description

Category Human Resources


Location Toronto, Canada


Job ID 16541



Company Overview


Intuit is the global financial technology platform that powers prosperity for the people and communities we serve. With approximately 100 million customers worldwide using products such as TurboTax, Credit Karma, QuickBooks, and Mailchimp, we believe that everyone should have the opportunity to prosper. We never stop working to find new, innovative ways to make that possible.


Job Overview


Come join Intuit's People and Places team as a Senior Employee Relations Business Partner in Toronto! The purpose of Intuit's Employee Relations team is to foster an environment where employees feel connected and can learn and grow. We are some of the humans behind the moments that matter for our employees. We're on a transformation journey, so come join us as we build for the new future of work.


The role will report into our Employee Relations Leader and be part of our People & Places organization. The role focuses on supporting employee relations in the U.K., Israel and India, but may support cases in other countries, including the U.S. This role would also support project and program work across all Intuit locations.



Intuit has embraced a hybrid way of working. This is a hybrid role with the expectation of working from our Toronto office 3 days per week.

Responsibilities

Help support the company's approach to external trends and development Execute on strategic changes for the company, support our workforce with complex performance concerns and workplace con?icts and assess and address org health and engagement issues, with consultation and support from more senior members of the team and Manage a caseload of workplace con?icts and employee escalations at a level matched to your skills, working both autonomously and with others, including other members of the Ethics & Investigations team, Intuit's HR Connect team, HR Business Partners, HR Legal and managers and employees. Analyze trends and case data to generate organizational insights Work company-level and team priorities and projects, often in collaboration with Intuit's People & Places Centers of Excellence. Build capability for managers and People & Places teams through individual cases and projects

Qualifications

3-5 years in Employee Relations or equivalent; international employee relations experience preferred. Bachelor's degree or J.D. (or equivalent experience) preferred. Demonstrated ownership of execution, operational excellence, and continuous improvement through protocol updates, playbooks, and technology tools. Strong communication abilities (verbal and written) with leaders, management, and employees; proven ability to build trust and human connection. Strong analytical skills with a data-driven mindset to uncover case and organizational insights; adaptive judgment and the ability to view situations from multiple perspectives. Skilled at navigating complex performance concerns and conflicts to drive fair, effective outcomes, with guidance from senior team members when needed. Experience driving team priorities and projects with clearly defined outcomes. Growth-oriented, committed to continuous learning, staying ahead of trends, and improving employee experiences. Deep empathy combined with objectivity, enabling balanced and thoughtful decision-making.


Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit: Careers | Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender. The expected base pay range for this position is: