Job Description

Luminous dental is a family owned, non-corporate clinic. and we have been serving the community for over 40 years as Dr. Gavin Chu Inc. We have recently re-branded and are expanding our team and hours of operation to serve our patients better. We have loyal long term patients and staff and a supportive environment for learning.

Our receptionist is retiring after 30 wonderful years and we are currently looking for a senior receptionist to work full time (32-40 hours per week) along with our existing team. The ideal candidate has at least 3 years experience at a busy assignment dental clinic and is very familiar with Tracker and Recall Max. We are open Monday - Friday and work at most one Saturday per month. Please note, this job posting is for experienced receptionists only - sorry no new grads.

Responsibilities:

- Greet and welcome patients as they arrive at the dental office

- Answer phone calls and mange the schedule

- Verify insurance coverage and assist with billing and payment processing

- Manage patient and insurance A/R by collecting overdue payments

- Coordinate referrals to specialists

Skills:

- Experience working in a dental office

- Highly proficient in using dental software such as Tracker and Recall Max

- Knowledge of dental terminology and procedure codes

- Meticulous organizational and multitasking skills

- Excellent communication and interpersonal skills

- Ability to work well in a team environment

As a Senior Dental Receptionist, you will play a crucial role in ensuring the smooth operation of the dental office. Your attention to detail, excellent customer service skills, and ability to handle administrative tasks efficiently will contribute to the overall success of the practice. If you are looking for a rewarding career in the dental field, we encourage you to apply.

We offer competitive compensation and benefits packages. Join our team of dedicated professionals and make a difference in patients' lives. Apply today!

Job Types: Full-time, Part-time, Permanent

Pay: $30.00-$35.00 per hour

Benefits:

Dental care On-site parking Paid time off
Experience:

Tracker: 1 year (preferred) Canadian Dental receptionist: 2 years (required)
Work Location: In person