Job Description

Individual Customer Technology (IC Tech) is an organization providing information technology solutions to Canada Life. In IC Tech, the Customer is at the centre of what we do.

Our IC Tech professionals make a significant contribution to the companies\' business goals through the effective delivery of value-added services. These services include setting technology direction, project management, analysis, system architecture, software development and the provision of operational support services for our Individual Customer business unit.

What you will do

The Senior IT Business Systems Analyst maintains a \xe2\x80\x9cbusiness perspective\xe2\x80\x9d through all phases of the problem resolution and systems enhancement for IC Data Technology support & projects. Senior IT Business Systems Analysts work closely with the business to understand their needs, opportunities and requirements. Working in a team environment, the Senior IT Business Systems Analyst is responsible for:

• Representing the business\xe2\x80\x99 requirements
• Providing Leadership
• Defining and designing the business functionality of the system

• Ensuring that the system meets the defined business requirements
• Defining business problems/opportunities, providing a clear definition and performing benefit analysis
• Performing business and systems analysis and design, articulating the logical design alternatives and recommending appropriate solutions
• Performing functional analysis and design, defining and documenting detailed business requirements
• Performing functional testing of system changes and supporting user acceptance testing of those changes

• Contributing to training strategies and business implementation planning

What you will bring

• Degree in related discipline (Commerce/Management Information Systems, Business Administration, etc.) or equivalent combination of training and experience with a minimum of 5+ years of experience in a business analysis role.
• Excellent understanding of business principles and experience with a broad range of different types of business functions
• Excellent understanding of general IT project methodologies, processes and practices

• Strong analytical and problem solving skills that rely on a structured approach to problem solving
• Exceptional internal consulting skills with a strong customer service orientation
• Experience with Business Intelligence and Data Warehousing concepts.
• Has a solid understanding of Software Development Life Cycle (SDLC) and ITIL Foundations
• Experience and ability to understand and effectively work with legacy technologies and contribute as legacy applications evolve and are migrated to new platforms would be as asset.

• Data modeling, SQL (Advanced) and Insurance Knowledge is an asset.
• Having worked with data in multiple forms and environments, includes structured and unstructured data, relational and non-relational environments
• Communicates in a clear and concise manner, both written and verbal, that is appropriate for the audience
• Proven leadership skills with a commitment to customer service.
• Strong interpersonal skills and a demonstrated ability to work effectively in a team environment

• Ability to adapt to change and perform effectively under pressure
• Demonstrated ability to work both individually and as part of a team, plan and organize your own work, communicate effectively in writing and verbally in person or remotely, initiative, team-oriented leadership skills and attention to detail

Be your best at Canada Life- Apply today!

Being a part of Canada Life means you have a voice. This is a place where your unique background, perspectives and talents are valued, and shape our future success.

You can be your best here. You\xe2\x80\x99re part of a diverse and inclusive workplace where your career and well-being are championed. You\xe2\x80\x99ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.

Together, as part of a great team, you\xe2\x80\x99ll deliver on our shared purpose to improve the well-being of Canadians. It\xe2\x80\x99s our driving force. Become part of a strong and successful company that\xe2\x80\x99s trusted by millions of Canadians to do the right thing.

Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we\xe2\x80\x99re one of Canada\xe2\x80\x99s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.

We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Canada Life policies. To request a reasonable accommodation in the application process, contact talentacquisitioncanada@canadalife.com.

Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted.

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Canada Life