Job Description

We're building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what's right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit



What you'll be doing:

Fraud Management & Fusion Centre manages operational risk for Retail and Business Banking by detecting, preventing and investigating fraud while effectively balancing client impact.

The Senior Consultant, Fusion Insights will be responsible for reviewing, investigating, analyzing, and corelating data to develop insights in support of High value cases with implications across Fraud, Cyber Security, and Corporate security. You will liaise with internal security partners & relationship management teams to confirm suspicious payments, patterns, and trends with clients. The role proactively investigates and recommends effective and efficient solutions and/or potential use cases that close gaps within existing Detection & Monitoring processes. The role also identifies and assesses emerging loss trends and provides consultation/advice on operational risk exposure for new initiatives and product offerings.

How You'll Succeed

• Use fraud, cyber security, corporate security, and product knowledge to detect suspicious or fraudulent transactions and patterns with a high degree of accuracy and proactively identifying recovery opportunities in order to mitigate significant financial and reputational impacts to the bank.
• Proactively identify trends, triggers, and opportunities for strategic solutions and use cases to improve detection & response to Cyber/Fraud/Corporate security events
• Leverage data (transactional, behavioral, system, etc.) to prepare analysis, develop insights, and implement models/rules to improve detection
• Manage relationships with multiple internal and external partners in order to effectively investigate incidents and identify opportunities
• Prepare summaries and reports for review by respective business leaders including notifications, status updates, and recommendations related to risk & loss prevention.
• Perform in depth root cause analysis to identify any potential gaps within CIBC policy and procedures
• Identify and assess patterns and high value cases, and make recommendations for production implementation to resolve systematic issues and limit false positives.
• Investigation of complex problems, using good judgment and making sense of information, and communication of findings and detailed information in an impactful way.
• Lead the fusion investigation process by working with internal clients and business partners
• Maintain productive relationships and effectively collaborate with internal and external stakeholders to identify solutions and implement new processes
• Champion CIBC vision and values, and provide support in a manner consistent with the highest quality standards and CIBC objective

Who You Are

• You can demonstrate experience in Analytical Thinking & Problem solving: Strong ability to tackle a problem by using logical systemic, sequential approach in support of problem solving, decision making and priority setting. Relationship Management: Strong Ability to establish and build healthy working relations and partnerships with clients, peers and business partners.
• You can demonstrate Advanced knowledge and experience with data exploration through business intelligence (BI)/User interfaces & SQL. Knowledge and experience in developing and testing statistical and predictive models. Technical Skills: Python, AI/ML Frameworks, SAS, Cloud. Data Governance: Effective application of data governance policies and guidelines. File Management: Strong Ability to understand, monitor, update or enhance existing portfolio maintenance. Risk Management: Deep Knowledge of process, tools and techniques for assessing and controlling operational and reputational risk. Effective Communication: Strong Ability to effectively transmit, receive and accurately interpret ideas, information, and communicating effectively with diverse audiences, using appropriate techniques. Leadership: Strong Ability to work with a group to set objectives, generate allegiance and guide and negotiate dialogues

• You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it's the right thing to do.
• You understand that success is in the details. You notice things that others don't. Your critical thinking skills help to inform your decision making.
• You embrace and champion change. You'll continuously evolve your thinking and the way you work in order to deliver your best.
• Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability.

What CIBC Offers

At CIBC, our people are our greatest asset. You'll become part of a diverse community that acknowledges everyone's unique talents, and empowers teams to do what's right for the client, and to do it well. As part of our team, you will:

• Thrive: Benefit from an open and approachable culture that provides the flexibility and support you need to integrate your life at work and at home
• Connect: Work in a place where the right technology and infrastructure fosters innovation, collaboration and creativity
• Develop: Grow your skills and career through our best-in-class onboarding experience, ongoing learning opportunities, individual development planning and comprehensive product training
• Prosper: Share in our collective success with a competitive salary, incentive pay, banking benefits, health benefits program, and employee share purchase plan

**Prior to starting in this role, security checks, including a criminal record check must be successfully completed to the satisfaction of CIBC. An annual criminal record check may also be required.

What you need to know

CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact

You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.

Job Location Toronto-CC East 12th Floor

Employment Type Regular

Weekly Hours 37.5

Skills

Analytical Thinking, Business Analysis, Business Intelligence (BI), Communication, Critical Thinking, Innovation, Python (Programming Language), Structured Query Language (SQL)