Job Description

Bayshore HealthCare is one of the Canada's leading providers of home and community health care services and is a privately owned company. Bayshore HealthCare is proud to showcase its achievement as a Platinum member of Canada's Best Managed Companies Program every year since 2006. In 2015, Bayshore achieved the designation for Best Practice Spotlight Organization from the Registered Nurses' Association of Ontario. Bayshore Healthcare is also recognized as Canada's Best Employers in Forbes 2023 list.
Person-and family-centered care (PFCC) is an approach to care that recognizes the importance of family in a patient's life and the importance of their active involvement in planning and making decisions on health care, services and treatment, and health system reform. This approach to care provides respectful, compassionate, culturally safe, and responsive care that meets the needs, values, beliefs, and preferences of the patient, their family, and others identified as significant to their life from diverse backgrounds and settings.
Bayshore Integrated Care Solutions is seeking a Senior Clinical Manager to lead our Bundled Care Programs across Ontario. In this leadership role, you'll collaborate with hospital partners, mentor Clinical Managers, and ensure care delivery meets the highest standards of excellence, compassion, and reliability.
What You'll Do

• Supervise Clinical Managers, providing mentorship and guidance to ensure compliance with provincial standards, company policies, and best practices.
• Oversee patient satisfaction initiatives, address concerns promptly, and champion continuous improvement.
• Collaborate with hospitals, funders, and community stakeholders to support seamless patient transitions and integrated care delivery.
• Maintain adherence to Public Health standards, Ministry of Health directives, and Occupational Health & Safety requirements.
• Key Performance Indicators, control bundle costs, and ensure data quality standards are met.
• Support recruitment, orientation, training, and performance management for field staff.
• Participate in business development, market analysis, and implementation of new Bundled Care Programs across Ontario.
• Lead projects, cross-train staff, and implement new initiatives to enhance care delivery.
• Serve as on-call manager and step in as Clinical Manager when needed.

Qualifications
What You Bring

• Current license in good standing as an RPN or RN in Ontario.
• Graduate of an accredited program with 10 years of progressive healthcare experience, preferably in home health care and hospital settings.
• Strong knowledge of the Canadian health care system, including OHIP, insurance, and private pay models.
• Proven ability to build and maintain referral relationships and lead teams with compassion.
• Working knowledge of infection prevention and control, medical terminology, and patient care best practices.
• Proficiency with Microsoft Office and business technologies.
• Valid driver's license and reliable vehicle.

Why Join Bayshore?

• Comprehensive Health and Dental Coverage for you and your family.
• Group Retirement Savings Plan to support long-term financial wellness.
• Competitive Compensation that reflects your experience and leadership.
• Education Reimbursement Program to support ongoing professional development.
• Opportunities for Advancement within a growing and innovative care model.

Bayshore is committed to a high quality and safe environment for both our staff and clients/patients. Dependent upon Provincial government regulations, and the position being applied for, new hires may be required to provide proof of vaccination against illnesses such as COVID-19, Hepatitis, Seasonal Flu etc. Please speak with the recruiter for Provincial and/or position specific requirements. Medical exemptions or any based upon Human Rights Code criteria will be considered on a case-by-case basis.
"At Bayshore Healthcare, our commitment to Equity, Diversity & Inclusion is our strength. This is how we bring our vision of being the difference in the lives of those we care for, work with and in our communities. We have a great sense of pride in creating a culture of belonging, where individual differences are embraced and celebrated, through programs, resources and policies that support each individuals purpose, potential and wellbeing."
At Bayshore Healthcare Ltd., and its subsidiaries, we are committed to fostering an inclusive workplace and operate in full compliance with all Provincial and Territorial legislation pertaining to Human Rights Codes and Accessibility requirements. To ensure continued compliance throughout the recruitment and selection process, we encourage candidates to disclose any accommodation needs they may have.

Skills Required