Job Description

We\xe2\x80\x99re Northbridge Financial. We\xe2\x80\x99re proud to be 100% Canadian and owned by Fairfax Financial. We serve through our Northbridge Insurance, Federated Insurance, and TruShield Insurance brands. We have a reputation for being one of Canada\xe2\x80\x99s leading commercial property and casualty insurance company. Our employees are dedicated to understanding the needs of our customers and we go above and beyond to help Canadian businesses have a safer and brighter future. We\xe2\x80\x99re a company of passionate people who put people first. Do you want to join a team that believes in working hard \xe2\x80\x93 and having fun at work \xe2\x80\x93 all while making a difference? Look no further than Northbridge.

When our clients have a question about their billing and premium rates the Client Bill team provide excellent customer service to answer and support their needs.

The most important characteristic of our Client Billing team is the level of customer service they provide, working with clients over the phone or email they respond in a quick timely manner and can come up with payment solutions that suit both the client and the customer.

You\xe2\x80\x99re great at:

Customer Service

Analyzing information

Problem solving

You have:

Post-Secondary education (College or University)

2 years of front-line Customer Service experience

Exceptional communication skills

Proficiency in Microsoft Office applications

Team-first mentality

We\xe2\x80\x99re great at putting you first by:

Prioritizing your well-being (Wellness Program, flexible health benefits, employee assistance)

Promoting balance (flexible schedules, generous time off, and work from home options)

Supporting your financial health (employee share purchase plan, pension plans, discount on staff insurance)

Helping you grow in your career (education assistance, internal mobility)

Caring about the community and the causes you believe in (donation matching, team volunteering)

At Northbridge Financial we embrace and celebrate you and are committed to creating an inclusive workplace for all! No matter who you are or what makes you unique, we welcome you. Please let us know how we can assist or accommodate you during the selection process.

Northbridge Financial Corporation