Job Description

September 19, 2025 Posting #1502

YouthLink believes in the potential of every youth. We are dedicated to providing them with the support, guidance and opportunities they need to make positive life choices. We provide youth with brief and ongoing counselling, in-home wraparound support, shelter, housing, educational support, and safe drop-in spaces.

YouthLink works towards equitable outcomes for youth in our community and, as such, is committed to equity-based hiring practices.

We welcome applications from candidates who reflect the communities we serve, particularly candidates from Black communities, Indigenous communities, and racialized people, persons with disabilities, members of diverse gender identities and people with lived experiences. We are seeking candidates who demonstrably operate and practice from an equity and trauma-informed lens. We encourage applications from passionate professionals who will help us dismantle systemic barriers and will embrace working outside of Euro-centric practices.

YouthLink Benefits are Top of Class!

Competitive pay

Health & dental coverage for you and your family with 100% premium cost paid by employer.

*Annual vacation with pay at 1.66 working days for each calendar month to a maximum of

20

working days per year.

*5

'authorized absence' days for family illness or emergency circumstances that prohibit employees from reporting to work.

*3

paid agency days every calendar year after 3 calendar months' service.

Maternity / parental /adoption leave top-up payments (to top-up Canadian government unemployment benefit payments)

100% premium cost for long-term disability coverage paid by employee.

Eligibility to participate in pension plan after 2 years of continuous service with generous matching contribution from employer.

(pro-rated for part-time employees according to the employee's full-time equivalency (FTE))*

Live-In Treatment, Senior Case Manager

(Permanent, Full-time, 40 hours/week)

(Bargaining unit position)

The Live-In Treatment Senior Case Manager (LIT SCM) bridges frontline, intensive case management care and program coordination within YouthLink's nine-bed Live-In Treatment home, serving youth who are female-identified (ages 14-18) and welcomes gender-fluid, non-binary, and youth who are transitioning. These youth often present with complex mental health needs and histories of trauma, family conflict, and attachment disruption. Responsible for a primary caseload of a minimum of one complex youth and serving as secondary support to case management, the SCM ensures seamless continuity of care, operational fidelity, and a trauma-informed, equity-centered milieu. Reporting to the LIT Manager, this role participates as a collaborative team member, facilitates shift coverage, and upholds/supports MCCSS licensing, QSF, and agency standards.

Highlights of Your Role

Program Direction & Quality Improvement

Caseload Management & Clinical Support

Operational & Resource Management

Crisis Intervention, Safety & Risk Management

Professional Development & Team Collaboration

Documentation, Reporting & Data Integrity

Other duties as assigned.

Highlights of What You Bring

Education:

Diploma in Child and Youth Work, Social Service Worker Diploma, or relevant field, and/or a combination of equivalent education and experience.

Ministry approved Physical Restraint Training (CPI, UMAB, SafeGuard, TCI) is an asset.

First Aid/CPR, ASIST certification is an asset.

Certification in DBT, CBT or other evidence-based therapeutic modalities is an asset.

Experience:

Minimum 3 years experience in case management working with youth with complex mental health needs in live-in treatment, shelter, or intensive youth services environment.

Demonstrated leadership skillset working in frontline youth environments.

Experience working within a unionised environment and leading small teams is an asset.

Prior involvement in anti-oppressive and anti-black racism initiatives or EDI program development is an asset.

Knowledge, Skills and Abilities:

Expertise in adolescent development, trauma responses, attachment theory, and evidence?based interventions.

Proficiency in crisis management, risk assessment and de-escalation.

Demonstrated ability to implement therapeutic routines in a live-in treatment setting.

Proven ability to case-manage and access appropriate community resources for the young person and provide educational support.

Skilled in planning and coordinating treatment and supporting recovery back into home or community.

Experience leading therapeutic groups (e.g., DBT skills groups, psychoeducational workshops).

Strong organization and operational skills.

Commitment to diversity, equity, and inclusion principles, including anti-Black Racism.

Salary:

Starting $66, 626.

Hours of work:

40 hours per week (9hrs per day, including 1 hr of unpaid meal break)

Monday and Thursday 11am - 8pm

Tuesday, Wednesday and Friday 8am - 5pm

Provides secondary coverage for AM, PM, and weekend shifts on occasion and as scheduled by Manager.

Other Requirements:

Broad Record Police Check is required.

Medical clearances including up to date immunization record and 2 step tuberculosis testing is required.

Full job description available here: https://youthlink.ca/wp-content/uploads/2025/09/JD-LIT-Senior-Case-Manager-Sept-2025-1.pdf

How to Apply

Submit application to

residentialposting@youthlink.ca - Please quote posting #1502 in the subject line.

As an equal opportunity employer, we encourage applications from qualified candidates who reflect the diversity of our communities. If you have a disability and require accessibility accommodations with the application process, please contact accessibility@youthlink.ca.

Job posting closing - Open until Filled.

Job Types: Full-time, Permanent

Pay: From $66,626.00 per year

Benefits:

Company events Company pension Dental care Extended health care Life insurance On-site parking Paid time off Vision care
Ability to commute/relocate:

Scarborough, ON M1E 1E6: reliably commute or plan to relocate before starting work (required)
Education:

DCS / DEC (required)
Experience:

Case management: 3 years (required)
Work Location: In person