Job Description

Work Location:

Toronto, Ontario, Canada

Hours:

37.5

Line of Business:

Procurement & Sourcing

Pay Details:

$108,800 - $163,200 CAD
This role is eligible for a discretionary variable compensation award that considers business and individual performance.
TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.


As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

:

The Senior Vendor Manager manages Third Party Business Arrangements through all stages of the TPML, in alignment with relevant frameworks, policies and standards. Vendor Managers are expected to understand and maintain knowledge of Business Arrangement terms (including key Third Party and business segment or corporate function (TD) deliverables). Vendor Managers are also responsible for monitoring, analyzing and reporting on performance of Business Arrangements and identifying and escalating issues where identified in order to mitigate risk. On more strategic, critical and/or complex relationships across multiple business segments or corporate functions, role may also act as the Lead Vendor Manager supporting the Accountable Executive that owns TD's relationship with the Third Party.

Depth & Scope:

Recognized as expert within the company and requires significant in-depth and/or breadth of expertise in their in a complex field and knowledge of broader related areas Senior specialist providing advisory services to executives, business segment leaders and governs the requirements for own work Integrates knowledge of the enterprise function's or business segment's overarching strategy in leading program design, policy formulation or operating standards within one or more areas of expertise Anticipates emerging business trends and regulatory/risk issues as a basis for recommending large-scale product, technical, functional or operations improvements Serves as a source of expert advice to senior management in field of specialty Advises on execution strategy and leads the development and deployment of functional programs or initiatives within their own field or across multiple specialties Solves unique and ambiguous problems with broad impact; typically oversees standards, controls and operating methods that have significant financial and operational impact within the context of their own field Requires innovative thinking to develop new solutions Engages stakeholders to take action; serves as a source of expert advice, influences change; frames information in a broader organizational context Provides leadership guidance, makes recommendations and collaborates with business to ensure solutions meets the business needs on a complex project or program Identifies and leads problem resolution for project/ program complex requirements related issues at all levels

Education & Experience:

Undergraduate degree 10+ years of related experience Advanced knowledge of Vendor Management, Business Arrangements, Third-Party Management Lifecycle framework/principles, policies and procedures, systems, products/services, product research, assessment & reporting, competitive intelligence, negotiation tactics and/or regulatory requirements Knowledge of current and emerging competitor and market trends Knowledge of Risk Management environment, standards and regulations Knowledge of budgetary management principles/practices/procedures Skill in identifying complex problems and reviewing related information to develop/evaluate options and implement solutions and/or governance procedures Skill in supporting the development and execution of change strategies and/or processes Ability to negotiate, persuade, influence, collaborate and effectively communicate to build relationships Ability to contribute to strategic direction of the function and provide advice to senior leadership Ability to monitor, analyze, report and assess adherence, performance and risk of information, contractual terms and/or delivery of services Ability to manage competing priorities, strategically aligning efforts and activities to meet Bank goals & objectives Skill in researching, collecting, organizing and analyzing complex or technical data and developing plans to address identified issues/problems Ability to lead, plan, implement and evaluate program/project activities to ensure completion of initiatives Ability to exercise sound judgement in making decisions Ability to research, collect, organize and analyze information and prioritize work while meeting multiple deadlines Skill in using analytical software tools, data analysis methods and reporting techniques Skill in using computer applications including MS Office Ability to work successfully as a member of a team and independently Ability to handle confidential information with discretion Ability to pivot and multitask on multiple initiatives preferred Sourcing experience preferred Procurement experience preferred Project management experience preferred 3rd party risk understanding preferred Legal background (contracts, vendor relations, suppliers, laws and regulations) preferred

Customer Accountabilities:

Leads and owns the management of more strategic, critical and/or complex Third Party Business Arrangements through all stages of the TPML, in alignment with relevant Third Party frameworks, policies and standards Acts as a go-to person for the Strategic Sourcing Group (SSG) and business segment / corporate function inquiries relating to the Third Parties and Business Arrangements managed May act as a Lead Vendor Manager, consolidating an enterprise view of the relationship with a Third Party in support of the Accountable Executive Accountable for the satisfaction of requirements under the TPRM Policies, Enterprise Procurement Policy and Vendor Management Policy Maintains strong relationships with Third Parties and internal stakeholders Ensures integrity in dealing with Third Parties, complying with TD's Expense Policy, Enterprise Procurement Policy, Vendor Management Policy and Code of Conduct and Ethics Proactively works with the business segment or corporate function to understand strategic goals, priorities and pipeline with respect to Third Parties, and provide advice/support on strategy

Shareholder Accountabilities:

Consistently exercises discretion in managing correspondence, information and all matters of confidentiality; escalates issues where appropriate Manages Third Party Business Arrangements through all stages of the TPML, in alignment with relevant frameworks, policies and standards Monitors, analyzes and reports a Third Party's performance through delivery against SLAs, SLOs, KPIs or other contractual commitments Identifies issues and monitors trends with a Third Party in a responsive manner, to reduce risk in alignment with TPRM Policies and related Standards Documents Third Party risk issues, as per the TPRM Issues Management process and standards, escalates issues as appropriate, and partners with Third Party to develop a remediation plan to drive resolution Participates in cross-functional initiatives as a subject matter expert helping to identify risk / provide guidance for complex situations Conducts internal and external research projects; supports the development/ delivery of presentations / communications to management or broader audience Conducts meaningful analysis at the functional level using results to draw conclusions, makes recommendations, assesses the effectiveness of programs or practices Monitors service, productivity and assesses efficiency levels within own function and implement continuous process / performance improvements where opportunities exists Maintains a culture of risk management and control, supported by effective processes in alignment with risk appetite

Employee/Team Accountabilities:

Participates fully as a member of the team, support a positive work environment that promotes service to the business, quality, innovation and teamwork and ensures timely communication of issues/ points of interest Provides thought leadership and/ or industry knowledge for own area of expertise in own area and participates in knowledge transfer within the team and business unit Keeps current on emerging trends/ developments and grow knowledge of the business, related tools and techniques Participates in personal performance management and development activities, including cross training within own team Keeps others informed and up-to-date about the status / progress of projects and / or all relevant or useful information related to day-to-day activities Contributes to team development of skills and capabilities through mentorship of others, by sharing knowledge and experiences and leveraging best practices Leads, motivates and develops relationships with internal and external business partners / stakeholders to develop productive working relationships Contributes to a fair, positive and equitable environment that supports a diverse workforce Acts as a brand ambassador for your business area/function and the bank, both internally and/or externally

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.


TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you.

Our Total Rewards Package

Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:

We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.


Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals.

Training & Onboarding

We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.

Interview Process

We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation

Your accessibility is important to us. Please let us know if you'd like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.




We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet