As an industry leader and Software-as-a-Service provider our mission at 8x8, Inc. (NYSE:EGHT) is to transform the future of business communications. The 8x8 Open Communications Platform (TM) uniquely brings together Voice, Video, Collaboration, Contact Center, and enterprise-class API solutions, helping businesses across the globe transform their customer and employee experience, and empowering workforces worldwide to work smarter.
For additional information, visit , or follow 8x8 on , , and .
We're looking for a "solution-minded" Sr. Business Systems Analyst and product owner that will be responsible for delivering the company's most important projects to drive our strong top-line growth. The main responsibility of this position will be to partner directly with our business leaders and key stakeholders to implement new enhancements in Salesforce to support and automate our processes.
This is a challenging role, but you will get to own the key business processes that will ensure we meet our aggressive growth goals. We want our customers to buy our products seamlessly while ensuring the proper provisioning, customer support, accounting, and billing is taking place.
Questions you will tackle head-on:
How do we better leverage 8x8's application stack to spot problems and reduce churn in our customer base"
"What processes can we implement to delight our customers at each touchpoint"
"How do I improve the quality of data and build automated processes to enable sales to identify upsell opportunities"
Your vision and the work of your team will ultimately make systems & processes more efficient for our customers, partners and enable the company to run better, make better decisions, and ultimately grow revenue.
Responsibilities:
MNCJobz.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.