Job Description

Job Summary

Requires in-depth conceptual and practical knowledge of the business systems analysis function. Solves complex technical problems, exercises judgment based on the analysis of multiple sources of information. May act as a liaison between the IT development group and business units for the development and implementation of new systems and enhancement of existing systems. Works independently, receives minimal guidance, may lead projects or may have accountability for ongoing activities. May maintain and develop business rules and translate them into solutions that empower business and development teams.



Key Responsibilities:

• Working independently with minimal guidance, maintain applications in various environments including traditional hosting providers, private cloud, and/or public cloud
• Apply in-depth knowledge of business systems to perform complex technical assignments
• Identify, evaluate and recommend other key technologies required to support and improve the business process.
• Implement policies, procedures and guidelines to ensure data integrity, change protocols, customization, usage etc.
• Conduct analysis, planning, requirements gathering and logical design of a software product by working with internal and external customers.
• Gather business requirements from Product Owners/Stakeholders, create user stories and work closely with technology teams to create system requirements.
• Understand the Software Development Life Cycle and develop an understanding of current products and technology in order to design and implement solutions to meet the business needs
• Responsible for the creation of various artifacts such as SRS, FS, use cases, data flows and process flows for specific features within a project release.
• Participate in the development of best practices, project standards, procedures, and quality objectives, including metrics for assessing progress.
• Utilize established project standards, procedures and quality objectives.
• Conduct project kickoff meetings, communicating individual roles and project/program expectations
• Actively participate in external and internal customer interactions.
• Work with internal and external customers to share domain knowledge and provide input into the development of project planning.
• Ability to work with internal and external customers to analyze a problem, think creatively and offer a variety of solution options.

Key Requirements:

• Bachelor's Degree or equivalent relevant experience.
• 3+ years working in Business Systems Analysis or other equivalent experience.
• In-depth conceptual knowledge related to IT Business Systems.
• Successful experience working on large, complex projects across multiple departments.
• Demonstrated analytical and problem-solving skills with strong attention to detail.
• Ability to drive projects forward with limited oversight.
• Strong understanding of business processes and how to leverage standard system capabilities to support them
• Ability to work in a dynamic, agile project environment.
• Effective interpersonal and communication skills with an ability to maintain positive working relationships

The above statements are intended to describe the general nature and level of work performed by employees assigned to this job. They are not intended to be an exhaustive list of all duties, responsibilities, and qualifications as these may vary depending on location and line of business. The specific requirements may differ due to local or regional differences.