Job Description

At CN, everyday brings new and exciting challenges. You can expect an interesting environment where you're part of making sure our business is running optimally and safely-helping keep the economy on track. We provide the kind of paid training and opportunities that long-term careers are built on and we recognize hard workers who strive to make a difference. You will be able to thrive in our close-knit, safety-focused culture working together as ONE TEAM. The careers we offer are meaningful because the work we do matters. Join us!

Job Summary

The Senior Business Data Analyst is responsible for working on initiatives supporting CN's Smart Terminal Program through enabling data-driven decision making by creating and publishing actionable metrics and developing insights via data mining and analytics. The incumbent ensures successful preparation and adoption of new technologies, supports the timely execution of Smart Terminal Program activities and plays a key role in enabling technology transformation. Moreover, the incumbent develops a framework for data analytics within the Smart Terminal Program in order to provide business insights through the evaluation of traditional and non-traditional data.

Main Responsibilities

Develop Dashboards and Reports

Develop dashboards, metrics, and reports to enable data-driven decision making

Publish and distribute reports through automated means

Ensure data quality and data integrity in published analytics

Work with Intermodal Operations to collect and develop business requirements

Present and explain results to Intermodal and Operations teams

Develop a deep understanding of available data sources quality and reporting

Organize database of test data and create trend analysis charts and metrics

Ensure data quality in key systems through audits, Quality Assurance (QA) and Quality Control (QC)

Work with Information and Technology (I&T), Terminal Operating System as well as Telematics providers to ensure systems reporting accuracy

Assist in product functionality enhancement discussions through data driven understanding of current state and anticipated future state

Work with multiple departments to assess their needs for report scheduling and automation

Work with Robotic Process Automation (RPA) team to address report scheduling and other information update requirements

Business Data Analytics Framework

Evaluate business processes, and requirements, identify areas of improvement and develop solutions

Develop a framework for data analytics to provide business insights through the evaluation of traditional and non-traditional data

Oversee data processing efforts to ensure timely identification and correction of issues

Identify opportunities for process changes and tools to improve data quality and reporting

Effectively communicate analysis to key stakeholders and serve as a key liaison between stakeholders and users

Advance data structure requirements

Data Analytics and Modelling

Develop new business insights through data science and analytics

Work with external vendors and I&T counterparts to develop analytics capabilities with key systems and analytics tools

Support operations planning by providing key information necessary for developing high quality plan

Be compliant in handling and processing confidential company data as per guidelines

Working Conditions

The role has standard working conditions in an office environment with a regular workweek from Monday to Friday. The incumbent must be available to work shifts and weekends when necessary. Due to the nature of the role, the incumbent must be able to meet tight deadlines, handle pressure and manage stress. The role requires occasional travel (15%) to various North American terminals.

Requirements

Experience

Data Design and Analytics

Minimum 3 years of experience in data design and analytics

Education/Certification/Designation

Bachelor's Degree in Engineering, Computer Science, Statistics, Business, or equivalent

Competencies

Collaborates with others and shares information

Sets direction and inspires others

Communicates with impact

Knows the business and stays current on industry needs

Applies critical thinking

Demonstrates agility and drives change

Technical Skills/Knowledge

Knowledge of Microsoft Office

Subject Matter Expertise (SME) in Machine Learning, Artificial Intelligence, Cloud Based Solutions, and Data Science

Knowledge of railroad operations and railroad engineering

Knowledge of data analysis tools such as Tableau, Power BI, Business Objects, Systems, Applications and Products (SAP) Business Warehouse (BW), and R

About CN

CN is a world-class transportation leader and trade-enabler. Essential to the economy, to the customers, and to the communities it serves, CN safely transports more than 300 million tons of natural resources, manufactured products, and finished goods throughout North America every year. As the only railroad connecting Canada's Eastern and Western coasts with the Southern tip of the U.S. through a 19,500 mile rail network, CN and its affiliates have been contributing to community prosperity and sustainable trade since 1919. CN is committed to programs supporting social responsibility and environmental stewardship. At CN, we work as ONE TEAM, focused on safety, sustainability and our customers, providing operational and supply chain excellence to deliver results.

CN is an employment equity employer and we encourage all qualified candidates to apply. We thank all applicants for their interest, however, only candidates under consideration will be contacted. Please monitor your email on a regular basis, as communication is primarily made through email.