Job Description

PROGRAM AREA: Operations

EMPLOYMENT STATUS: Full-time, Ongoing

HOURS/WEEK: 35 Hours per week

What We Live By:

Our Vision:

A community without barriers to health and wellbeing.

Our Mission:

We work with our community to promote and sustain health and wellbeing for all.

Our Values:

Compassion, Social Justice, Courage, Integrity, Adaptability.

Guelph Community Health Centre prioritizes people who face barriers to health and accessing services, and people who identify as:

Homeless or at risk of homelessness Living on low income newcomers to Canada with language barriers Having moderate to severe mental health and/or addiction issues Having moderate to severe disabilities Indigenous First Nations, Inuit and Metis Black, mixed race and racialized populations Experiencing intersectional oppression 2SLGBTQIA+ Vulnerable children and their families experiencing conflict, isolation or attachment struggle




The Senior Business Analyst will report directly to the Director of Operations and provide support on strategic planning, analytics and cross-portfolio systems integration. This role will work closely with Finance, HR, and Facilities teams.



Key Responsibilities


Develop dashboards and data visualizations for Finance, HR, Facilities, and IM teams to be used for both internal and external partners Analyze trends and performance metrics for operational decision support Lead process improvement and automation projects across organization Recommend system and process enhancements Coordinate IT/IM relationship with third party vendor and manage major tickets Support Facilities Supervisor, providing direction as needed Support Facilities team project management and planning Work in collaboration with Directors on QI portfolio and projects Monitor and evaluate EMR system, including planning for enhancements Lead digital health initiatives like AI Scribe or OAB etc

Knowledge, Skills, and Abilities:

Undergraduate degree in a relevant discipline or combination of education and technical experience 5+ years of experience in an Analyst role, supporting teams in community health or not-for-profit setting Evidence of innovative leadership and critical thinking skills Solid team player with ability work with flexibility and efficiency in a fast-paced environment Experience supporting cross-functional teams Strong project management skills Experience driving QI initiatives and digital solutions Ability to analyze and share data across multiple platforms and to multiple stakeholder groups Proven cultural competence and commitment to health equity, with the ability to work with diverse populations Ability to maintain a positive, solution-focused approach when responding to conflicts or problems






We know that experience comes in many forms. If you have some of these qualities and are excited about this opportunity, then we want to hear from you. Please visit our website www.guelphchc.ca and apply using the online application tool. In your application, please include a resume and cover letter outlining how your skills, qualifications, and experience meet the position requirements.



Guelph Community Health Centre is committed to employment equity and encourages applications from all qualified candidates, including individuals from priority populations who may identify as 2SLGBTQIA+, persons with disabilities, Indigenous, First Nations, Inuit and Metis individuals, and members of Black and other racialized communities.



We thank, in advance, those who apply, but will contact only those who qualify for interviews.



If at any stage in the selection process you require accommodation, please let us know the nature of the required accommodation.



We require that all finalist applicants undergo a Criminal Record Check and Vulnerable Sector Screen through their local Police Services Branch prior to start date.