Job Description

Senior Business Analyst, Clinical Business Intelligence, PHIS

BC Centre for Disease Control

Vancouver, BC

In accordance with the Mission, Vision and Values, and strategic directions of Provincial Health Services Authority patient safety is a priority and a responsibility shared by everyone at PHSA, and as such, the requirement to continuously improve quality and safety is inherent in all aspects of this position.

The Senior Business Analyst is an integral part of the team responsible for providing leadership and analytical support for the monitoring and reporting on operational planning and performance of the Public Health clinical, and operational systems for used by BC, Yukon and First Nations. Additionally the role provides application support for adjunct clinical applications and business intelligence tools. This role is responsible for providing leadership in business process reengineering concepts and methods and leads the analysis and documentation of business requirements on Public Health Information Systems projects as well as ongoing enhancements to the national public health system.

The Senior Business Analyst will lead the planning, analysis, design, and documentation of business requirements for data standardization, ad-hoc queries, reports, and interfaces. The position will have a deep understanding of Health Authorities workflows and programs and will support operational and clinical program leaders in the development of reports related to Public Health business/operational planning, data interpretation, and data integrity and quality of the available data. In addition, this role will require broad systems understanding of Provincial priorities around reporting requirements to facilitate and support Public Health planning in this province.

What you\xe2\x80\x99ll do

• Lead Public Health program services planning and performance monitoring through the development of reports, direct data extraction and analysis. Provides specialized knowledge, analytical, and technical expertise in information management processes utilizing a deep understanding of data standards in relation to establishing quality reports;
• Lead the formal data collection and analysis to help identify system deficiencies and/or operational inefficiencies in order to report and develop new ways of improving business efficiencies including the data analysis related to business case developments, project proposals, and other key strategic and transformative initiatives;
• Ensure the quality, accuracy, reliability, and timeliness of the data and reports available within our current Public Health clinical application through meticulous testing, automated and manual data reviews, performance monitoring, contingency planning, consistency reviews, and other methods as appropriate;
• Lead in the analysis, acceptance criteria definition, development, testing, training, implementation and maintenance phases of assigned projects. Carries out post-implementation reviews and makes recommendations for improvements.
• Provide strategic planning support and change management services by leading and performing feasibility studies, workload efficiency analyses, using formal data gathering techniques and analyzing, designing and implementing appropriate information systems. This includes identifying system deficiencies, user department operational inefficiencies and ways of improving business efficiency functions.
• Provide a leadership role in both provincial and national forums responsible for the ongoing management of the public health system. Leads provincial communities of practice responsible for ongoing operational and change management of the public health system including data quality, consistent use and adherence to practice standards
• Lead the analysis, design, and documentation of reports, and interfaces to support clinical operations, and management and evaluation reporting. Collaborates with other project team members as needed including PHSA e-health and jurisdictional sponsored projects. This includes gathering requirements from stakeholders; negotiating changes in the context of the vision of the current and future state, defining appropriate change management strategies and monitoring and supporting best practice in documentation standards.

What you bring

• A level of education, training and experience equivalent to a Master\xe2\x80\x99s in Health Information Management, Business Administration or related discipline and five (5) years of experience in health information management, health services planning, or data analytics and use of reporting tools.

You will also have:

• This role requires a superior degree of critical-thinking and analytical skills with the ability to integrate broad system thinking/perspective with data to develop quality reports, operational support plans and monitor on-going performances.
• This role also requires superior written skills with a high degree of producing concise, structured and very well written documents and reports.
• Understanding of the Systems Development Life Cycle and project management methodology.
• Strong written and verbal communication skills including the ability to express complex ideas in simple terminology appropriate for the audience.
• Demonstrated ability to use spreadsheets, word-processing, powerpoint and other software at advanced level.

• Awareness of and commitment to learning and understanding the Truth & Reconciliation Commission\xe2\x80\x99s 94 Calls to Action (2015), In Plain Sight Report (2020), BC\'s Declaration on the Rights of Indigenous Peoples Act (2019), and other related reports.
• Commitment to upholding the shared responsibility of creating lasting and meaningful reconciliation in Canada as per TRC (2015) and BC\'s Declaration on the Rights of Indigenous Peoples Act (2019).
• As a strong asset for consideration, we are looking for our successful candidate to have: Knowledge of social, economic, political and historical realities impacting indigenous communities and familiarity with Indigenous Cultural Safety and anti-racism and accompanying reports (BC DRIPA, TRC, etc.)

What we bring

Every PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future. That\xe2\x80\x99s why we\xe2\x80\x99re focused on your care too \xe2\x80\x93 offering health, wellness, development programs to support you \xe2\x80\x93 at work and at home.

• Join one of BC\xe2\x80\x99s largest employers with province-wide programs, services and operations \xe2\x80\x93 offering vast opportunities for growth, development, and recognition programs that honour the commitment and contribution of all employees.
• Access to professional development opportunities through our in-house training programs, including +2,000 courses, such as our San\xe2\x80\x99yas Indigenous Cultural Safety Training course, or Core Linx for Leadership roles.
• Enjoy a comprehensive benefits package, including municipal pension plan, and psychological health & safety programs and holistic wellness resources.
• Annual statutory holidays (13) with generous vacation entitlement and accruement.
• PHSA is a remote work friendly employer, welcoming flexible work options to support our people (eligibility may vary, depending on position).
• Access to WorkPerks, a premium discount program offering a wide range of local and national discounts on electronics, entertainment, dining, travel, wellness, apparel, and more.

Job Type: Regular, Full-Time
Salary Range: $86,398 - $124,197 /year. The starting salary for this position would be determined with consideration of the successful candidate\xe2\x80\x99s relevant education and experience, and would be in alignment with the provincial compensation reference plan. Salary will be prorated accordingly for part time roles.
Location: 1770 W 7th Ave, Vancouver, BC V6J 4Z9
Closing date: Applications Accepted until Position is Filled
Hours of Work: 0830-1630 (Monday to Friday)
Requisition # 149499E

As per the current Public Health Order, full vaccination against COVID-19 is a condition of employment with PHSA as of October 26, 2021.

What we do

The (BCCDC) is dedicated to preventing and controlling communicable diseases and promoting environmental health for the province of BC.

The Provincial Health Services Authority ( ) plans, manages and evaluates specialized health services with the BC health authorities to provide equitable and cost-effective health care for people throughout the province. Our values reflect our commitment to excellence and include: Respect people \xe2\x80\x93 Be compassionate \xe2\x80\x93 Dare to innovate \xe2\x80\x93 Cultivate partnerships \xe2\x80\x93 Serve with purpose.

Learn more about PHSA and our programs:

PHSA is committed to employment equity, encouraging all qualified individuals to apply. We recognize that our ability to provide the best care for our diverse patient populations relies on a rich diversity of skills, knowledge, background and experience, and value a safe, inclusive and welcoming environment.

Reconciliation is an ongoing process and a shared responsibility for all of us. The BC Governments\xe2\x80\x99 unanimous passage of the Declaration on the Rights of Indigenous Peoples Act was a significant step forward in this journey\xe2\x80\x94one that all health authorities are expected to support as we work in cooperation with Indigenous Peoples to establish a clear and sustainable path to lasting reconciliation. True reconciliation will take time and ongoing commitment to work with Indigenous Peoples as they move toward self-determination. Guiding these efforts Crown agencies must remain focused on creating opportunities that implement the Truth and Reconciliation Commission Mandate.

ATTN: PHSA Employees:

To be considered as a PHSA employee (internal applicant) for this position, you must apply online via your internal profile at

Please note the internal job posting will no longer be accessible after the expiry date of August 2, 2023. If the internal job posting has expired, please contact the Internal Jobs Help Desk and advise that you would like to be considered as a late internal applicant for this position. Please do not apply for the external job posting.

If you have not registered your internal profile, a password is required to log in for the first time. To obtain your password, please contact the Internal Jobs Help Desk at 604-875-7264 or 1-855-875-7264. Please note regular business hours are Monday \xe2\x80\x93 Friday (excluding stats), 8:30am to 4:30pm. For inquiries outside of regular business hours, please email the Internal Jobs Help Desk at and a Help Desk Representative will contact you the next business day.

Labor Agreement Excluded
Requisition # 149499E-2402763
Work Site 1770 West 7th Avenue, Vancouver BC, V6J 4Z9
Job Type Regular, Full-Time
FTE 1.00
Hours of Work 0830-1630
Work Days Mon, Tue, Wed, Thu, Fri
Expiry Date 24-Aug-2023

Provincial Health Services Authority