Job Description

AMA

YOU\xe2\x80\x99VE never MET A PROBLEM YOU COULDN\xe2\x80\x99T SOLVE.

Posted: 2023-11-11

Closing: Until Filled
Location: Bridgewater Bank, Calgary (hybrid)

ABOUT YOU

The word \xe2\x80\x9cproblem\xe2\x80\x9d isn\xe2\x80\x99t even in your vocabulary. You prefer to think of it as a challenge waiting for you to work your analytical magic. In fact, you don\xe2\x80\x99t know if you\xe2\x80\x99ve ever met a problem because you only meet opportunities. You love the thought of turning ideas into real applications. You\xe2\x80\x99re always on the hunt for innovative new technologies that can help people work smarter not just faster. You have a knack for data and details, without losing sight of the big picture. You\xe2\x80\x99ve got the skills to coordinate a project from start to finish; you work well with a broad group of people; and you communicate clearly every step of the way.

WHO IS BRIDGEWATER BANK?

Unlike a traditional bank, we have no branches. This means less time managing logistics and more time focused on you and our \xe2\x80\x98why\xe2\x80\x99 \xe2\x80\x93 helping you succeed. Our focus is providing honest, straightforward service and financial solutions for everyday living and important life events.

We\xe2\x80\x99re financial service experts with flexible mindsets. Being a smaller bank makes us nimble, and that means we can respond quickly with innovative approaches that don\xe2\x80\x99t need to go through multiple levels of approvals.

Our customers are everything. When you become a customer of Bridgewater Bank, you\xe2\x80\x99re like our neighbour \xe2\x80\x93 even family \xe2\x80\x93 and we treat you that way.

WHAT MOVES YOU

• You have a knack for finding simple solutions to complicated problems and explaining them in a way that helps others see the possibilities too.
• You\xe2\x80\x99re hyper organized \xe2\x80\x93 there\xe2\x80\x99s no clutter in your workspace or in your brain, and you can handle even the tightest deadlines with a cool head and clear vision.
• You like making things better \xe2\x80\x93 it\xe2\x80\x99s why you constantly try to improve the way things are done.
• You\xe2\x80\x99re the MacGyver of the BA world \xe2\x80\x93 resourceful and creative while always keeping the end goal in mind.

WHAT YOU\xe2\x80\x99LL DO

• Report to the Director, IT Operations.
• Responsible for managing IT related change requests to provide assistance with analyzing and implementing desired change. This will involve meeting with business users and vendors to define and document business, functional and non-functional IT requirements.
• Enhance program management office processes, templates, checklists, policies and guidelines, best practices, lesson-learned documents and methodologies for use by others within Bridgewater Bank.
• Identify potential opportunities and risks associated with current and future states of the business and assist management decision making for organization objectives.
• Assist with design, documentation, and maintenance of banking system processes.
• Act as project leader, manager, mentor, or team member on assigned projects.
• Assist team members with technical issues related to the systems by investigating problems and developing suggestions for resolutions.
• Liaise with vendors to discuss issues and requests, and to identify and implement solutions.
• Realize business requirements and make recommendations to meet these requirements.
• Work closely with the IT team to advise on decision making, project status, and discuss/consult yearly business event calendars to strategically plan initiatives.
• Collaborate cross-functionally with team members such as business unit managers in order to achieve project objectives. Doing so by planning and facilitating meetings, encouraging strategic discussions, negotiating business options and sharing insights and findings.
• Promote best practices of the systems while maintaining a high level of customer service.
• Working as the subject matter expert of banking technologies.

WHAT YOU\xe2\x80\x99VE DONE

• You have a diploma or university degree in an IT related field, or relevant industry experience.
• You have a minimum of 5 years\xe2\x80\x99 business analysis and project management experience (strategic analysis, troubleshooting, project testing & documenting), along with a foundation in IT from a degree/diploma and industry experience working in a technical IT role.
• You\xe2\x80\x99ll get triple gold stars if you have financial industry knowledge and/or cyber security skills, and Business Analyst skills found in BABOK.
• You\xe2\x80\x99re experienced in identifying and documenting business and functional requirements, business processes, and you have a strong understanding of information technology.
• You\xe2\x80\x99re an Excel pro, able to also use Word, PowerPoint, and Outlook with ease.
• You can navigate your way through the technical world with ease in areas of systems development, integration, and implementation.
• You are keen on self-improvement and are willing to work toward certifications and skills that will make things better for yourself, your team, and the bank.

WHAT YOU\'LL GET

• Competitive salary.
• Flexible benefits.
• Outstanding employer-paid Pension Plan.
• Great AMA discounts.
• Unlimited learning opportunities.
• Paid floater day.

We thank all applicants for their interest; however, only those selected for an interview will be contacted.

Alberta Motor Association