Job Description

Location



Canada



Employment Type



Full time



Location Type



Remote



Department



People



Overview



Building the Future of Crypto



Our Krakenites are a world-class team with crypto conviction, united by our desire to discover and unlock the potential of crypto and blockchain technology.



What makes us different?



Kraken is a mission-focused company rooted in crypto values. As a Krakenite, you'll join us on our mission to accelerate the global adoption of crypto, so that everyone can achieve financial freedom and inclusion. For over a decade, Kraken's focus on our mission and crypto ethos has attracted many of the most talented crypto experts in the world.



Before you apply, please read the Kraken Culture page to learn more about our internal culture, values, and mission. We also expect candidates to familiarize themselves with the Kraken app. Learn how to create a Kraken account here.



As a fully remote company, we have Krakenites in 70+ countries who speak over 50 languages. Krakenites are industry pioneers who develop premium crypto products for experienced traders, institutions, and newcomers to the space. Kraken is committed to industry-leading security, crypto education, and world-class client support through our products like Kraken Pro, Desktop, Wallet, and Kraken Futures.



Become a Krakenite and build the future of crypto!



Proof of work



The team



At Kraken, our mission is to design and administer benefits that empower Krakenites to stay resilient, perform at their best, and drive our shared mission forward. We focus on delivering value, sustainability, and accessibility across our programs to support performance, long-term growth, and legendary outcomes. As part of a fast-paced, passionate, and dynamic team, we roll up our sleeves to make an immediate impact, while embracing boundless opportunities to learn and grow. Our team oversees the design, management, and administration of benefits across the U.S. and Canada--including health and wellness, 401(k) (U.S. only), time off, and leaves of absence--while providing thoughtful support to Krakenites navigating time away from work, insurance, and benefit-related needs.



This role is open to candidates in the United States and Canada that meet the requirements of the role as outlined below.



The opportunity

Leave & Time Off Management:

partner with the leave administrator in US & Canada to ensure leaves are administered in alignment with our policies, pay is processed correctly in US & Canada, and answer employee questions

Benefits Administration:

lead day-to-day benefit tasks in US & Canada including tracking enrollments & terminations, resolve system & file errors, act as the liaison with benefit vendors and brokers

Open Enrollment (US Only):

support set up of open enrollment project plan, system configuration and communications

Communications:

assist with creating and tracking communication deliverables including presentations, flyers, Slack posts, and internal benefit site

Billing:

audit monthly invoices to ensure accuracy, reconcile vendor credits, and audit contributions for FSA, HSA and 401(k)

Payroll Support:

validate payroll deductions and leave pay each pay period

Compliance:

ensure compliance with federal, state, and provincial requirements by updating plan documents, administering ACA reporting, distributing required plan notices, coordinating non-discrimination and 401(k) plan testing, and supporting audits and filings

Process Improvement:

help identify areas where processes can be automated or improved to reduce manual effort



Monitor US & Canada Workers' Compensation program



Develop and maintain good working relationships with global benefits team & other internal stakeholders



Provide education & support to HR Partners with regards to the benefit programs and practices



Participate in due diligence during the mergers and acquisitions process as required



Participate in benefits related projects or broader HR projects as a stakeholder



Skills you should HODL



10+ years of benefits experience, preferably in a similar role at a high tech, multinational company



Strong analytical and critical thinking skills, attention to details and high degree of accuracy



Experience administering leaves in the US & Canada



Highly organized, operationally astute and data-oriented



Ability to manage competing priorities and meet deadlines in a fast-paced and constantly changing environment



Willingness to embrace change, self-motivated and proactive learner



Exceptional customer service, written and verbal communication skills



Experience with an HRIS (Workday) and benefits enrollment portals (ADP Workforce Now) and UKG



Excellent computer skills - proficient in Google Sheets and Microsoft Excel



Ability to work collaboratively across multiple teams and departments on multiple projects



Bachelor's degree or equivalent experience in HR



Empathetic, emotionally intelligent, motivated and passionate



#LI-Remote



This job is accepting ongoing s and there is no deadline.



Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution.



We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.



Kraken is powered by people from around the world and we celebrate all Krakenites for their diverse talents, backgrounds, contributions and unique perspectives. We hire strictly based on merit, meaning we seek out the candidates with the right abilities, knowledge, and skills considered the most suitable for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgable about crypto!



As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind. Whether that's based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status or any other protected characteristic as outlined by federal, state or local laws.