Job Description

Across our three hospitals and eight satellite sites, Scarborough Health Network (SHN) is shaping the future of care. Our many programs and services are designed around the needs of one of Canada\'s most vibrant and diverse communities. We are home to North America\'s largest nephrology program, as well as the designated cardiac care and spine centre for Scarborough and surrounding communities to the east. We are proud to be a community-affiliated teaching site for the University of Toronto and partner with a number of other universities and colleges, helping to train the next generation of health care professionals. Learn more at

FOR EXTERNAL APPLICANTS ONLY: As a condition of employment, you are required to submit proof of COVID-19 vaccination to the Hospital\'s Workplace Health and Safety department.

The completion of this online form serves as your application and will be used to determine if you meet the requirements of this position. Please ensure that you have provided all pertinent information necessary to be considered for this vacancy by the close date.

Reporting the Manager of Registration and Admitting, the Senior Bed Allocation Clerk will be responsible for supporting day-to-day activities to maintain patient flow in collaboration with the Resource Nurses, Unit Coordinators, patient care teams and Managers, support the movement of admitted patients from the Emergency Department and the flow of patients between programs. The incumbent will facilitate repatriation of patients with Physicians and Mangers and to identify any process barriers to the manager of the appropriate inpatient unit. The Senior Bed Allocation Clerk will continuously utilize critical thinking to identify barriers to the throughput of patients across the transition points for all programs.

Requirements:

• Minimum 1 year bed allocation experience or 2 years registration/admitting experience and/or Graduate of a Medical Office Administration Diploma
• Accurate keyboarding skills with minimum typing speed of 40 wpm
• Previous acute care hospital admitting experience
• Understanding and awareness of SHN\'s policies, flow initiatives and wait time targets
• Previously demonstrated coordinating and prioritizing skills in a fast-paced clerical environment
• Recent experience working with registration software
• Demonstrated excellent time management and organizational skills in prioritizing multiple tasks and deadlines
• Proven ability to work in a self-directed manner, exercising sound judgement and follow through with minimal supervision
• Demonstrated ability to effectively maintain calm professional interactions with physicians and hospital staff during demanding situations
• Excellent interpersonal and communication skills with well developed customer service focus (predominantly telephone environment)
• Ability to act as Team Leader and represent department
• Demonstrated understanding of and commitment to SHN\xe2\x80\xb2s comprehensive safety programs and practices including staff, patient and environmental safety and participation in regular in-service in this area
• Demonstrates a commitment to customer service when dealing with patients, colleagues and volunteers and other members of the community and public
• Experience in working with a diverse patient base
• Ability to seek help and accept guidance when a gap in competency is identified
• Demonstrates values consistent with SHN\'s Code of Conduct and is committed to fostering a healthy and positive work environment in accordance with Health & Safety policy and legislation.
• Utilize protective equipment provided and identify and reports hazards
• Engages in ethical conduct and strives to understand and appreciate the diversity of our patient/staff population and community
• Excellent work performance and attendance record

Scarborough Health Network (SHN) embraces and celebrates our community\'s unique multicultural heritage and diversity. SHN is an equal opportunity employer, dedicated to a culture of inclusiveness and diversity reflecting our diverse patients, staff and community alike. We are committed to providing barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Should you require accommodation through any stage of the recruitment process, please make them known when contacted and we will work with you to meet your needs.

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Scarborough Health Network