Job Description

Department

Information Services & Technology - Teaching & Learning Services

Salary range

$78,346.68 to $109,186.10

Hours per week

40

Grade

11

Posted date

July 11, 2025

Closing date

July 18, 2025

Position Type

Full Time - Operating Funded

Description

---------------

This competition is restricted to internal applicants of the University of Alberta. Please log in to verify your internal candidate status.


This position is a part of the Non-Academic Staff Association (NASA).


This position offers a comprehensive benefits package.

Location -

This is an in-person role with potential work locations at one or more of the following UofA sites: North Campus (Edmonton), Campus Saint-Jean (Edmonton), Augustana Campus (Camrose), South Campus (Edmonton), or Enterprise Square (Edmonton).

Working at the University of Alberta

The University of Alberta acknowledges that we are located on Treaty 6 territory, and respects the histories, languages and cultures of First Nations, Metis, Inuit and all FirstPeoples of Canada, whose presence continues to enrich our vibrant community.


The University of Alberta is a community of knowledge seekers, change makers and world shapers who lead with purpose each and every day. We are home to over 14,000 faculty and staff, more than 40,000 students and a growing community of 300,000 alumni worldwide.


Your work will have a meaningful influence on a fascinating cross-section of people -- from our students and community members, to our renowned researchers and innovators, making discoveries and generating solutions that make the world healthier, safer, stronger and more just. Learn more.

Working for the Information Services & Technology (IST)

Information Services & Technology (IST) is the central support group for the university's technological landscape. IST plays a pivotal role in ensuring the evolution and smooth operation of technology for teaching, learning, research and working at the University of Alberta. Beyond having expansive technical expertise, IST fosters a supportive environment where our staff values include compassion, connection, collaboration, creativity and courage. If you are passionate about leveraging technology to empower education, research, and drive institutional excellence, join us and be part of shaping the future of the University of Alberta through innovative IT solutions.

Position Summary

Step into a pivotal role where cutting-edge technology meets the dynamic world of higher education. As the Senior AV System Designer/Installer - Operations at the University of Alberta, you'll be at the forefront of shaping how students and faculty experience digital learning. From modern classrooms to high-tech meeting spaces, you will lead the charge in ensuring that every environment is equipped with state-of-the-art AV systems that power collaboration, instruction, and innovation.


This role isn't just about hardware--it's about impact. You'll oversee the full AV equipment lifecycle, from system design and procurement to installation and quality control, ensuring each upgrade meets institutional standards and elevates the user experience. As a trusted expert, you'll serve as the go-to authority for Tier 3 support, resolving complex technical challenges and driving continual improvements in AV reliability and performance.


In addition to your technical leadership, you'll mentor and supervise junior team members, fostering a culture of growth, excellence, and accountability. You'll also be instrumental in integrating emerging technologies like hybrid teaching tools and XR platforms into the university's AV strategy.


If you're passionate about technology, thrive in a collaborative environment, and are excited by the opportunity to influence the future of digital learning, this is the role for you. Join us and help shape the AV systems that power one of Canada's leading research universities.

Duties

Design, install, and commission AV system upgrades in classrooms, meeting rooms, and labs Manage full AV equipment lifecycle, including procurement, configuration, and asset disposal Provide Tier 3 technical support for complex AV and control system issues Supervise and mentor junior AV staff, ensuring quality and adherence to standards Review and approve AV designs for institutional compliance and performance Stay current with emerging technologies and contribute to AV innovation and standards development

Minimum Qualifications

Diploma in the area of media, design, theatre production, radio/television, and/or IT 10+ years of experience in the audio-visual or IT industry Minimum of 5 years of working in an AV environment at a post-secondary institution Intermediate to advanced technical knowledge of web and video conferencing systems Experience within an educational environment Experience with training both groups and individuals Demonstrated analytical and diagnostic skills Ability to manage multiple priorities Strong communication (oral and written), problem-solving, analytical and time management skills Be able to deal with change and ambiguity Need to have a clean driving record, a Class 5 driver's license, and advanced driver training from the U of A Excellent customer service skills

Preferred Qualifications

NAlT Electronics Engineering Technology Diploma CTS, CTS-I, CTS-D, or CET Certification A+ Certification IT Infrastructure Library (ITIL) - Foundations Course The ability to converse in multiple languages


At the University of Alberta, we are committed to creating an inclusive and accessible hiring process for all candidates. If you require accommodations to participate in the interview process, please let us know at the time of booking your interview and we will make every effort to accommodate your needs.


We thank all applicants for their interest; however, only those individuals selected for an interview will be contacted.



All University employees have a responsibility to foster a workplace that prioritizes safety in all its forms--physical, cultural, and psychological. This is achieved by promoting a safe environment, adhering to all safety laws, policies and procedures, completing all required safety training, identifying hazards and implementing controls, reporting incidents, and contributing to a culture of inclusivity and respect, while endeavoring to ensure that all colleagues feel valued and safe to express their thoughts, perspectives and concerns.



The University of Alberta is committed to creating a university community where everyone feels valued, barriers to success are removed, and thriving connections are fostered. We welcome applications from all qualified persons. We encourage women, First Nations, Metis and Inuit persons, members of visible minority groups, persons with disabilities, persons of any sexual orientation or gender identity and expression, and all those who may contribute to the further diversification of ideas and the University to apply.



L'Universite de l'Alberta s'engage a creer une communaute universitaire ou chaque personne se sent valorisee, ou les obstacles a la reussite sont elimines et ou des connexions enrichissantes peuvent se developper. Nous accueillons les demandes de toutes les personnes qualifiees. Nous encourageons les femmes; Premieres nations, Metis et Inuits; membres des groupes minoritaires visibles; personnes handicapees; personnes ayant une orientation sexuelle ou une identite et une expression sexospecifique; et tous ceux qui peuvent contribuer a la diversification des idees et a l'universite a postuler.

Note:

This opportunity will be available until midnight July 18, 2025, Edmonton, Alberta local time.