Senior Associate, Commercial Operations

Toronto, ON, Canada

Job Description

In a world of disruption and increasingly complex business challenges, our professionals bring truth into focus with the Kroll Lens. Our sharp analytical skills, paired with the latest technology, allow us to give our clients clarityaAEURA"not just answersaAEURA"in all areas of business. We value the diverse backgrounds and perspectives that enable us to think globally. As part ofa, One team, One Kroll, youaAEURA(TM)ll contribute to a supportive and collaborative work environment that empowers you to excel.

Our professionals balance analytical skills, deep market insight and independence to deliver solid, defensible analysis and practical advice to our clients. As an organization, we think globally. We create transparency in an opaque world, and we encourage our people to do the same. That means when you take your place on our team, youaAEURA(TM)ll discover a supportive and collaborative work environment that empowers you to excel. If youaAEURA(TM)re ready to share your perspective with the world, then you can make a real impact here. This is the Kroll difference.

At Kroll, we help our clients forge confidently into the future. We specialize in the areas of valuation, expert services, investigations, cyber risk, corporate finance, security, restructuring, legal and business solutions, data analytics, due diligence and regulatory compliance.

Across the lifecycle of your business, our advisors harness the power of technology and their deep expertise to help them see their business more clearly through our Kroll lens.

About the Role:

Kroll is seeking an experienced Bid Manager within our Proposal Delivery Services Team who will coordinate and assemble a bid team that has the skills to analyze, prepare and submit a winning bid, whilst taking ownership of the end-to-end bid process. In this role, you will identify opportunities for bid submissions, develop bid-winning strategies, conduct research, write, and edit proposals, negotiate with internal and external stakeholders, and collaborate with other team members to ensure bid security. This is a unique opportunity to work with a wide variety of internal teams providing scalable solutions to support client service colleagues around the world. Candidates are required to have consultative experience in the outsourcing environment, with communication and large-scale operations management skills. The role reports to the firmaAEURA(TM)s Director of Commercial Operations.

RESPONSIBILITIES:

  • Manage the end-to-end bid process.
  • Coordinate with various teams and inputs from key stakeholders, typically engaging with BD teams, Client Services Key contacts, Marketing, Finance, Technology Commercial and Legal teams.
  • Work with Client Services and BD team to develop a clear win strategy for each bid and ensure we have win themes that are clear and compelling.
  • Contributing to the written proposal/RFP - both in terms of content and presentation (such as providing guidance around the executive summary)
  • Ensure timescales are achieved at each step of the bid process, including all internal governance, while taking the initiative in setting realistic deadlines.
  • Co-ordinate and plan all client presentations required as part of the bid submission.
  • Demonstrate the ability to bring innovation to the framing and structuring of RFPs, Proposals, and other presentations
  • Ensure consistent application of the Bid Management Framework to all the assigned pursuits.
  • Brainstorm solutions providing tactical advice and guidance with the ability to drive strategy and solutions that result in winning submissions
  • Liaise directly with business leaders to evaluate results and increase effectiveness and overall quality of the teamaAEURA(TM)s work product
  • Coaching teams and SMEs in persuasive writing and proposal best practice.
  • Implement standardized processes for all aspects of bid/proposal operations.
  • Adjust to shifting priorities, stringent deadlines, last minute requirements, and occasional evening/weekend hours to accomplish tasks within non-negotiable client deadlines.
  • Conduct debriefs to determine future pitchbook/proposal/presentation strategies and potential process and tool changes.
  • Develop consistent and efficient pitchbook and proposal management processes, tools, and templates
REQUIREMENTS:
  • Minimum 5-8 year of Bid Management and/or Pre-Sales experience.
  • Demonstrable experience of working on large and complex bids as a Bid Manager
  • Strong organizational, facilitation and project management skills
  • Determined and enthusiastic in bringing pursuits to a successful closure
  • Highly credible with the ability to influence both internally with colleagues, and externally with clients and partners.
  • Diversity of experience in large corporate organizations and small business concerns
  • Preferred - formal proposal industry training certification (e.g., Association of Proposal Management Professionals (APMP) Certification, Shipley, or similar program).
  • Experience using and/or managing proposal management software or similar knowledge base software, preferably Loopio.
SECONDARY SKILLS:
  • BacheloraAEURA(TM)s degree (Masters desirable) in English/Business/Management
  • Advanced MS Word / Powerpoint skills
  • Excellent written/spoken English with strong business writing
  • Experience leading teams working 24/5
  • Needs to be comfortable working/overlapping with North America time-zone a,
  • Willingness to travel as and when required
In order to be considered for a position, you must formally apply via careers.kroll.com.

Kroll is committed to equal opportunity and diversity, and recruits people based on merit. #LI-LWB

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Job Detail

  • Job Id
    JD2076577
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Toronto, ON, Canada
  • Education
    Not mentioned